Program Editor at Healthstream Inc.

Posted in General Business 12 days ago.

Type: Full-Time
Location: Nashville, Tennessee





Job Description:

As the #1 advisor for developing and empowering people to deliver the highest quality care, HealthStream's brands include best-in-class apps, software, and specialized solutions. Over the last 30+ years, our Company has remained committed to solving big problems and growing into new product lines. We are constantly innovating and finding new ways to positively impact healthcare organizations.

What does our values-based culture offer you?


  • A collaborative work environment
  • A mission-oriented mindset
  • Work-from-home flexibility
  • A chance to grow your career

All our HealthStreamers share a common vision: to improve the quality of healthcare by developing the people who deliver care. For over 30 years, we have remained committed to providing effective solutions through innovation and constant growth. Today, we offer a unified suite of products to streamline scheduling, credentialing, training and learning management, workforce development, and other key areas in the healthcare industry. We provide recurring value and, as a HealthStreamer, you will be at the forefront of healthcare technology innovation!

We offer work-from-home flexibility as part of our hybrid workplace policy. Our three Resource Centers (located in Nashville, TN; Boulder, CO; and San Diego, CA) are available for scheduled in-person events or assigned workspaces for those who want to work in the office. Remote team members also have access to flexible space scheduling for occasional use.

We encourage collaboration and commit to growth for our entire team. Our thriving culture allows our team members to continuously solve big problems, and we value these contributions. If you want to work for a company committed to its values and vision, HealthStream is the place for you!

We make sure patients receive competent care from qualified people. As a HealthStream team member, you would help this vision come to life. We pride ourselves on being a community where you can both build your career and take time away to fulfill your life goals and commitments.

Your Role As a HealthStreamer

Position Summary

The Program Editor is part of a service-focused team responsible for ensuring ongoing editorial and evidence-based standards are met in their specialization area. The Program Editor must possess a commitment to high-quality work, engagement, self-motivation, and a desire to make learning meaningful and engaging.

Essential Duties and Responsibilities

You will be responsible for adhering to all HeathStream security policies, procedures, and assigned training.


  • Research the latest educational trends to determine the best options to instruct adult learners based on the level of learning requested.
  • Research the latest industry regulations, guidelines, and evidence to ensure content accuracy.
  • Research and design instructional materials content analysis and content preparation.
  • Collaborate effectively with contracted subject matter experts (SMEs) and vendors, members of the content development team, and other product or business-related stakeholders.
  • Design and develop training materials and programs applying adult learning principles and systematic instructional design to create learning curricula that best fit the needs of a competency-based program (includes online courseware, classroom facilitation guides, simulated case scenarios, skills checklists, and other blended learning assets).
  • Leverage rapid, agile development techniques to create and maintain content for a rapidly changing environment (just-in-time training).
  • Ensure instructional integrity of course development systematic design and structure, including organized flow and transitions, clear writing of scripts, appropriate selection of graphical content, programming instructions and adjunct materials.
  • Proofread and edit own work and work of others to improve quality, readability, consistency, and effectiveness of content.
  • Provide weekly reports on course development projects.
  • Attend weekly team meeting and others as needed.
  • Perform other duties as required.

Qualifications

What You Will Need to be Successful

Education, Experience and Knowledge Required


  • Degree in area of specialty (e.g., nursing), education, or similar
  • Clinical or healthcare-related experience required
  • 3-5 years of experience in an editorial role, curriculum development role, or similar
  • Experience with various learning and authoring technologies (e.g., Articulate)
  • Experience writing and maintaining educational materials to include creating online/e-learning modules, point-of-care skill checklists, job aids, online tutorials, etc.
  • Experience with learning management systems, social learning tools, and MS Office

Skills and Abilities Required


  • Skill in the essential functions set out above
  • Enterprising, self-starter, proactive problem-solver, and critical thinker
  • Exquisite oral and written communication skills
  • Excellent organizational skills
  • Excellent interpersonal skills
  • Strong editing and proofreading skills
  • Strong PC skills and expertise in Microsoft (MS) Office (primarily MS Word and Excel), SharePoint, MS Teams, and MS Outlook
  • Proven skills in mechanics of writing, including but not limited to:

  • Proper use of punctuation
  • Proper use of grammar
  • Ability to synthesize complex material into concise and key components
  • Ability to distill complex medical concepts and regulatory healthcare laws into comprehensive and relatable content for lower literacy learners.
  • Ability to write without using unnecessary language (e.g., fluff/filler words)
  • Ability to accept feedback from various reviewers for the purposes of continuous improvement of both skill and product
  • Firm commitment to customer service, both internal and external
  • Ability to collaborate effectively with peers, teams, and customers
  • Ability to interpret client needs and produce instructional materials
  • Ability to work independently and virtually with minimal oversight
  • Ability to manage and meet deadlines with minimal oversight
  • Ability to adapt and learn new procedures and software programs
  • Ability to assess the instructional effectiveness of course materials
  • Ability to adapt learning methods for appropriate online instructional approaches

Competencies:

Outcomes Focused - Being accountable for ones actions and work outputs and others and taking responsibility for resulting consequences.

Communication & Positive Presence - Demonstrating a professional demeanor, generating confidence, and expressing thoughts, expectations, ideas, and intent effectively and appropriately.

Building Relationships - Building respect with others in the organization; cooperating and working effectively with others to pursue common goals.

Critical Thinking - Using sound judgment and fact-based analysis to make decisions and develop solutions that meet organizational goals/objectives while considering the implications to ones domain.

Implementing Change - Effectively executing and monitoring the effects of organizational change within ones domain; encouraging others to embrace change.

Continuous Improvement - Keeping an open mind; suggesting innovative ideas or ways of doing things to streamline processes, address inefficiencies, and increase client/customer satisfaction.

Managing Projects & Resources - Utilizing a structured approach to track projects effectively. Optimizing resources to meet project goals on time.

Work Ethic - Setting high standards for ones work, persevering toward objectives, and achieving quantifiable results.

Internal Influence - Motivating others toward achieving results using various persuasion tactics, interpersonal skills, and communication and presentation strategies.

Industry & Market Knowledge - Synthesizing in-depth knowledge of ones industry and its major competitors to maximize results.

Technical Expertise - Contributing relevant technical expertise and skills to specialized training, education, and/or experience.

Benefits

HealthStream offers a comprehensive benefits package to eligible employees, including:


  • Medical, Dental and Vision insurance
  • Paid Time Off
  • Parental Leave
  • 401k and Roth
  • Flexible Spending Account

  • Health Savings Account
  • Life Insurance
  • Short- and Long-Term Disability
  • Medical Bridge Insurance
  • Critical Illness Insurance

  • Accident Insurance
  • Identity Protection
  • Legal Protection
  • Pet Insurance
  • Employee Assistance Program

  • Fitness Reimbursement

If you have a passion for improving healthcare outcomes and empowering healthcare workers, come join the HealthStream team! We hope you join us and be a HealthStreamer!





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