Job Description:

Company Overview

SageNet is a leading managed services provider specializing in connectivity, digital signage and cybersecurity. The company connects, manages and protects technologies and devices across widely distributed enterprises. SageNet’s people, processes and technologies, coupled with its collaborative approach, empowers customers to achieve their core business objectives.

The company offers world-class service and support via its US-based 24/7/365 Network Operations Centers (NOCs) and Security Operations Centers (SOCs), geographically diverse teleports, a central National Logistics Center, multiple data centers, and a nationwide field service organization.

What makes SageNet unique is its Why: SageNet is passionate about Trusted Connections. This is a two-fold calling. First, the company creates trusted, reliable and secure technological connections for its customers. Second, and perhaps even Eore importantly, SageNet works tirelessly to build trusted human connections with its customers, partners and communities. The company believes that by creating, discovering and nurturing these trusted connections, SageNet enhances the world that connects us all.

With a three-decade track record in managed services, SageNet boasts a long-term customer base that includes the nation’s largest retail, financial, healthcare, utilities and energy organizations. SageNet manages communications for more than 220,000 endpoints. Headquartered in Tulsa, SageNet has regional offices in Atlanta, Chicago, Philadelphia, Toronto and Washington, D.C.

Job Purpose

The Project Manager will manage medium to large projects, proof of concepts (POC), pilots and related projects that include network, circuit connectivity, and digital signage deployments.  Excellent communication and leadership skills are required to be successful in this role.  The PM will oversee multiple groups and guide the deployment from inception of signed SOW to majority completion of the installations.  The role requires a broad understanding of how a Managed Service organization operates and how workflows affect teams, both up and down stream within workflow.  This individual will be expected to work independently, with minimal guidance or direction.

Duties and Responsibilities

• Demonstrated leadership ability to guide teams and projects to desired outcomes


• Able to manage cross-functional groups and ensure cooperation between the groups


• Demonstrated customer presentation skills


• Slide creation and ability to present to Executive level stakeholders


• Engage IT and Engineering development for projects as needed


• Work on complex pricing and system setups, including ERNs, parts and bill of material (BoM) setup with the National Logistics Center (NLC)


• Option/Template creation by project, including proper pricing and tasks


• Work on new product rollouts to ensure proper support across all groups


• Ensure all pre-rollout documentation is present before POC/pilot/rollout kickoffs


• Setup and manage internal and customer facing weekly status meetings


• Provide weekly status on project activities


• Manage action Items and risk logs


• Create a project plan outlining the tasks required with pre-requisites defined and timelines


• Create new customer network IDs


• Customer set up with SageNet systems


• Train customers on access and use of customer accessible SageNet systems


• Ensure invoicing is accurate monthly and all applicable charges exist


• Ensure creation of all documentation needed for install visits as part of the Pilot or initial Rollout


• Work with the Engineering, IT and NOC groups to set up monitoring for new customers


• Includes an understanding of the various monitoring systems and what can be monitored by system

Qualifications

• Bachelor’s Degree or 5+ years of equivalent work experience


• PMP certification strongly desired


• Excellent written and verbal communication skills


• Strong leadership abilities across multiple teams


• Excellent analytical and problem-solving abilities.


• Ability to manage multiple client implementations throughout their duration


• Documentation management and ability to use project management tools.


• Experience in Salesforce, SAP and or other ERP systems


• Proficient in Microsoft Office, with focus on Microsoft Excel and Microsoft Word

Working Conditions

• Productively work in a hybrid work environment which consists of 2 mandatory “all-in” days, 1 variable day, and 2 virtual days.  Hybrid work environment is applied per position/department and may be subject to change per changes in the Policy.


• Business casual working environment


• Fast-paced corporate office setting

Physical Requirements

• Be able to sit for long periods of time without problem


• Extensive use of fingers and hands for typing


• Extensive use of eyes to be able to analyze documents electronically and physically for long periods of time

Classification*: Exempt
Position Type: Full Time
Travel Requirements: Negligible
Direct Reports: None

Attention All Third-Party Agencies, Headhunters, and Recruiters
SageNet will not accept candidate submission by unsolicited third parties through this site or any company email address. All unsolicited candidates presented to SageNet will be considered the property of SageNet. SageNet will not be responsible for any fees associated with unsolicited candidates, nor will a contractual relationship be formed by the submission. SageNet is not obligated and will not under any circumstances pay any fees to said third parties submitting candidates in this manner. SageNet only forms contracts with recruiters with whom we have an established business relationship and with whom we have in place a signed agreement. All contact with SageNet from third parties must be through our Talent Acquisition Department. Any contact made outside of the SageNet Talent Acquisition Department by a third party will cancel any future business relationships between the third party and SageNet. Please contact Katie.Halstead@SageNet.com for any questions. 

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Service Delivery

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