The Receptionist will greet, assist, and provide direction and information to clients, visitors, and other guests of the organization. The Receptionist will provide quality administrative support to both the Operations and HR teams. The Receptionist will attend to visitors and respond to inquiries on the phone and face-to-face.
Essential Functions:
Greet persons entering the organization; Direct persons to correct destination; Awareness of staff movements in and out of the organization; Answer telephone, screen and direct calls; Take and relay messages. Provide general information to callers and applicants
Assist with HR and Ops programs and processes, i.e. New Hire Orientation, Benefits Fair, EHS Fairs, Internal Job Fairs, Employee Exit paperwork and notifications, Employee Data Changes, Job Postings, etc; Assist with logistics of company activities, meetings, special projects, employee resource rooms, and various training programs
Provide general administrative and clerical support to Operations and HR; compose letters, memoranda, and other correspondence related to assigned human resources and operations programs and activities; Assist with the coordination of company events (i.e. ensure availability of space, order food and/or supplies as needed)
Perform a variety of general office support duties; process mail including receiving, sorting, and managing correspondence and packages including coordination of UPS Pickup; order and maintain office supplies; Sort and distribute employee paychecks.
Contact approved vendors and emergency personnel (i.e taxi service, emergency services) as needed; Contact appropriate personnel for FDA, DHS visits.
Assist with the coordination of monthly random drug testing;
Additional Responsibilities:
Assist with small projects (if required)
Other duties assigned
Education:
High School or GED - Required
Experience:
less than one year in Experience in a similar role or office environment
Skills:
Proficiency in verbal and written communication skills - Intermediate
Have the ability to effectively learn and acquire new knowledge and skills - Intermediate
Must be able to work under steady pressure with frequent interruptions and a high deal of public contact by phone or in person - Advanced
Must possess strong interpersonal skills and excel at customer service - Advanced
Must be organized, accurate, thorough, and able to monitor work for quality - Advanced
Must be able to prioritize and plan work activities in order to use time efficiently - Intermediate
Must be dependable, able to follow instructions and, respond to management direction - Intermediate
Work well in fast past environment, and adapts well to changes - Intermediate
Must exercise good judgment and maintain confidentiality in maintaining critical and sensitive information, records, and reports - Advanced
Must anticipate needs, be proactive, and show initiative; must be adept at problem-solving including being able to identify and resolve issues in a timely manner - Intermediate
Specialized Knowledge:
Knowledge of Administrative and clerical procedures
Intermediate knowledge of Word, Excel and PowerPoint
Knowledge of customer service skills principle and practices
Keyboarding 55-60 wpm
Amneal is an Equal Opportunity Employer that does not discriminate on the basis of sex, age, race, color, creed, religion, national origin, sexual orientation, gender identity, genetic information, disability, veteran status, liability for service in the U.S. Armed Forces or any other characteristic protected by applicable federal, state, or local laws.