Customer Care Associate at Diversified Products LLC

Posted in General Business 11 days ago.

Type: Full-Time
Location: Omaha, Nebraska





Job Description:

Whether it is concepting new ideas or improving an existing product to enhance productivity - Ceres is ready to help bring ideas to life. We provide concept generation, detailed design, prototyping, testing, refinement, as well as manufacturing specialized machinery and purpose-built attachments. Our team of Mechanical, Industrial and Electrical Certified Professional Engineers has nearly 100 years of combined experience, and they, along with our technicians, welders and fabricators, complete our team of experts in analyzing concept generation, designing, and specifying components for complex systems and then bring them to life through our manufacturing capabilities.

We are currently seeking a Customer Care Associate at our main office in Downtown Omaha to provide independent office support assistance. The Customer Care Associate will support our operations and sales departments by handling a full range of clerical duties. You'll spend much of your day scanning and organizing documentation so it can be easily accessed and retained. You'll also handle inbound & outbound mail duties and office supply inventory & ordering. At times, you'll fill-in as the receptionist where you will welcome and assist both employees and visitors in person or on the phone. You'll develop an excellent knowledge of the company products and programs we offer, then use that knowledge to provide superior customer service to both internal and external customers. We're looking for a positive team player with strong organizational skills and attention to detail who enjoys providing office and customer support.

Essential & Primary Job Duties:


  • Provides office support through various clerical duties such as scanning, filing, copying, printing, etc.

  • Receives, sorts, and routes mail; Collects and sends outgoing mail.

  • Track and order office supply inventory.

  • Greets and directs on-site visitors in a professional and courteous manner. Communicates to appropriate parties all messages, visitors, materials, etc.

  • Promotes a professional image of the company at all times and is knowledgeable about the services weprovides.

  • Contributes to the team effort by providing administrative services support.

  • Other duties as needed.


Tell Us About Yourself

  • We are interested in knowing the nuts and bolts of who you are, so tell us about your proud moments and accomplishments that got you to where you are today.

  • Tell us about your related experiences and training. What tools have you worked with?

  • Let us know how your background aligns with this position's responsibilities.

*If you have any questions prior to applying, please reach out to our Recruiting team at recruiting@ceresgroup.com or 402-891-7555.

Benefits


  • Medical (and FSA/HSAplans), Dental, Vision Insurances

  • Paid Vacation and Holidays

  • Company-paid Basic Life Insurance

  • Supplemental Term Life Insurance

  • 401(k) with Match

  • Tuition Reimbursement and In-house Training Dept.

  • Paid Military Leave

  • Short and Long-Term Disability

About Ceres

Ceres specializes in equipment and attachments that require a high degree of mechanical, hydraulic and/or electrical functionality.Our team of engineers, along with our technicians, welders and fabricators, have over 100 years of combined experience in:

Concept Generation
Design
Specifying complex systems
Manufacturing capabilities

Ceres is an equal opportunity employer and affords equal opportunity to all applicants for all positions. Ceres shall abide by the requirements of 41 CFR §§ 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, national origin, protected veteran status or disability.





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