Posted in Information Technology 10 days ago.
Type: Full-Time
Location: Dallas, Texas
We are dedicated to serving the public by promoting a strong financial system and a healthy economy for all. These efforts take a team of dedicated individuals doing many different jobs. Together we’re creating a workplace where talented people can thrive, and we welcome your unique background and perspective to help present the best possible solutions for our partners.
Location: #LI- Hybrid
About the Role:
Our National IT Digital Workplace team has an immediate opening for an IT Business Systems Analyst. As an IT Business Systems Analyst your duties are to facilitate the system development lifecycle process including requirement management, business users’ interviews, information collection, business requirement documentation, use cases, test plan, test scripts, data analysis and user acceptance testing as it relates primarily to the ServiceNow application. Act as a liaison between customer stakeholders and the ServiceNow development product team in gathering, documenting, and designing realistic implementation design plans for ServiceNow workflow automation and related technologies. Capable of understanding business requirements and issues, brainstorm solutions to business needs and resolving problems. Responsible for data collection and analysis, preparing reports for operational and analytical purposes, manage user expectations and system scope throughout the lifecycle. Administrate the workflows on the software, implement new systems or add-ons, and help with problem resolution.
You Will:
You Have:
Our Benefits:
Our total rewards program offers benefits that are the best fit for you at every stage of your career:
Notes:
This position may be filled at various levels based on candidate's qualifications as determined by the department.
Applicants must be eligible to work in the U.S and the role is not available for sponsorship.
This role allows for the employee to work in a hybrid manner with some work conducted onsite at the Federal Reserve work location and some work conducted remotely (fully remote work is dependent on the candidate's qualifications). Specific schedule details will be discussed during the recruitment process.
The Federal Reserve Bank of Dallas is proud to be an Equal Opportunity Employer that believes in the diversity of our people, ideas and experiences, and we are committed to building an inclusive culture that represents the communities we serve.
If you need assistance or an accommodation due to a disability, please notify your Talent Acquisition Consultant.
The Federal Reserve Banks believe that diversity and inclusion among our employees is critical to our success as an organization, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.
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