Customer Service Representative at Overhead Door Corporation

Posted in General Business 11 days ago.

Type: Full-Time
Location: Raleigh, North Carolina





Job Description:

The Position


  • Answers telephone and directs calls to appropriate department.
  • Processing incoming and outgoing parts.
  • Enters alphabetic, numeric or symbolic data from source documents into computer following format displayed on screen.
  • Compares data entered with source documents to detect errors.
  • Processes purchase orders.
  • Take orders for residential install/service customers.
  • Assist in scheduling and dispatching.
  • Provides backup support for office staff.
Skills/Education Qualifications


  • High School Diploma or GED.
  • One to three years related experience or training; or equivalent combination of education and experience.
  • Mathematical, Reasoning, and Language skills are required.
  • Proficiency in Microsoft Office including Word and Excel.
Skills/Education Qualifications


  • High School Diploma or GED.
  • One to three years related experience or training; or equivalent combination of education and experience.
  • Mathematical, Reasoning, and Language skills are required.
  • Proficiency in Microsoft Office including Word and Excel.
Responsibilities

  • Answers telephone and directs calls to appropriate department.
  • Processing incoming and outgoing parts.
  • Enters alphabetic, numeric or symbolic data from source documents into computer following format displayed on screen.
  • Compares data entered with source documents to detect errors.
  • Processes purchase orders.
  • Take orders for residential install/service customers.
  • Assist in scheduling and dispatching.
  • Provides backup support for office staff.
Responsibilities

  • Answers telephone and directs calls to appropriate department.
  • Processing incoming and outgoing parts.
  • Enters alphabetic, numeric or symbolic data from source documents into computer following format displayed on screen.
  • Compares data entered with source documents to detect errors.
  • Processes purchase orders.
  • Take orders for residential install/service customers.
  • Assist in scheduling and dispatching.
  • Provides backup support for office staff.





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