Posted in General Business 11 days ago.
Type: Full-Time
Location: Chicago, Illinois
Join our amazing team at the Hilton Chicago Downtown as a Catering & Event Administrative Assistant! As one of the largest hotels in Chicago, we're looking for someone who is excited to grow their career in Catering & Events. This is a fantastic entry-level opportunity to work alongside a talented team.
What will I be doing?
Specifically, your essential functions will be to perform the following tasks to the highest standards:
• To organize, plan and prioritize your duties by developing plans and goals.
• Timely communication to internal and external clients via telephone, email, written documents or in person.
• Handling phone calls, e-mails and greeting clients for Catering and Events in a professional, courteous manner.
• Inputting programs in booking systems, managing VIP guest arrangements, and coordinating site visits.
• Creating and communication of documents including but not limited to BEOs, group resumes, post event reports, menus, diagrams/floor plans.
• Working with affiliate groups.
• Assist with clients and deliver on the client's expectations.
• Demonstrate knowledge of job systems, products, booking systems, and processes.
• Make decisions and solve problems by analyzing and evaluating the issues and determine the best solution for the client.
• Ensure high quality service by communicating and assisting others to understand the guest needs.
• Participate in customer site inspections and assist with the sales process as necessary.
• Other duties as necessary based on business needs
• Regular attendance
#LI-JW1
The Benefits
We support the mental and physical wellbeing of all Team Members so they can Thrivepersonally and professionallyin a diverse and inclusive environment, thanks to innovative programs and benefits.
Hilton Global
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Uber Freight
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Uber Freight
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