Job Description: Oregon Health & Science University
Oregon Health & Science University values a diverse and culturally competent workforce. We are proud of our commitment to being an equal opportunity, affirmative action organization that does not discriminate against applicants on the basis of any protected class status, including disability status and protected veteran status. Individuals with diverse backgrounds and those who promote diversity and a culture of inclusion are encouraged to apply. To request reasonable accommodation contact the Affirmative Action and Equal Opportunity Department at 503-494-5148 or aaeo@ohsu.edu.
Pediatric Outpatient Phlebotomist
US-OR-Portland
Job ID: 2024-29688 Type: Regular Full-Time # of Openings: 1 Category: Hospital/Clinic Support Portland, OR (Marquam Hill)
Overview
Specimen Collection
Uses Hospital/Laboratory Information System(s) to access orders and check for completeness and accuracy of orders
Determines the proper method to collect specimen(s) based on tests to be performed and selects correct tubes, needles or other necessary supplies to collect specimen(s)
Locates patient and verifies patient identification using at least two patient identifiers
Prepares collection site
Utilizes a variety of techniques to collect blood specimens from patient by venipuncture, finger stick, or heel stick and/or instructs patient on the proper collection for urine, stool or sputum; checks condition of patient for fainting or bleeding
Bandages venipuncture site
Labels all specimen(s) with correct labels and prepares specimen(s) for delivery to appropriate laboratory
Enters collection information (time, date, collector, and method of collection) into Laboratory Information System, and defers and/or cancels uncollected specimen requests
Clerical and Customer Service Responsibilities
Greets patients
Reviews and reconciles orders for patient encounter
Enters off-hill orders
Telephones physicians and clinics to clarify orders and arrange specimen re-draws
Answers telephones and provides information to callers
Interacts with laboratories, medical staff, and patients to resolve problems associated with specimen collection
Maintains customer service focus at all times
Endeavors to make patients comfortable
Meets needs of patients, even if extra effort is required
Communicates professionally by phone and in person, with patients, nurses, providers, and staff
Training Duties
Provides instruction to new employees, hospital staff, and students/externs on correct techniques for collecting specimens from patients; observes, monitors, and evaluates trainees’ progres
Specimen Transport
Prepares specimens for transportation to and from laboratory sites
Maintains specimen integrity by storing and transporting appropriatel
Miscellaneous Tasks
Ensures adequate supply levels
Discards expired supplies
Maintains cleanliness in area where specimen(s) are collected
Utilizes safety protection equipment and disposes of used supplies in correct containers
Observes safety and infection control policies
May order stocks and supplies for work area
Participates in unit meetings and training programs
Other duties as assigned by manager
Responsibilities
High school diploma or equivalent AND
Completion of phlebotomy training program including significant time spent in a clinical rotation (2-3 weeks) OR
3 months of recent (in the last 12 months) phlebotomy experience in a clinical laboratory
OR Alternative qualification without completion of phlebotomy training program: One year of college level psychology, communications, or science course work plus 1 year of dedicated phlebotomy experience/training in a clinical laboratory
Certification as ASCP (PBT), NHA (CPT), RPT (AMT), NCPT (NCCT) or equivalent required, or must be completed in the first year of employment
Strong ability to work in a team
Demonstrated organizational skills
Demonstrated problem solving skills
Demonstrated communication skills both interpersonal and conflict resolution including fluency in oral and written English
Demonstrated ability to work effectively in a multi-disciplinary setting
Intermediate computer skills including the ability to send/receive email, navigate information technology associated with the position, and use the Electronic Health Record information and tools.
Must be able to perform the essential functions of the position with or without accommodation.
Qualifications
One year of successful experience as a pediatric phlebotomist; previous OHSU health care experience
Experience with the EPIC electronic medical record system
