Position Title: Ed Portal Staff Assistant, Workforce and Economic Development
Req ID: 65579BR
School or Unit: University Administration
Description: Job Summary
The Harvard Ed Portal is a collaborative partnership between Harvard University, the City of Boston, the Harvard Allston Task Force, and the Allston-Brighton community. The Ed Portal is the Allston-Brighton community's front door to Harvard's educational resources (virtual and in person) in arts, wellness, and workforce and economic development. The Harvard Ed Portal's Workforce Development Program focuses on supporting unemployed and underemployed Allston Brighton and Cambridge community members in their career explorations and searches.
The Harvard Ed Portal STEM Career and Green Jobs Pathways Program focuses on assisting individuals in Allston Brighton and Cambridge in entering STEM Careers. Cambridge is already a focal point for life science companies and Allston Brighton area is an emerging center of life science development.
Position Description
Ed Portal Operations Team:
Primary operational support for Workforce and Economic Development (WF & ED) programs
Responsible for reserving space and providing the information necessary for the creation of operations plans for all WF & ED programs
Provide general operational support for Ed Portal programming including occasional front desk/phone line coverage, moderating of virtual Ed Portal programs, and providing staffing support (supply ordering, AV support, room setup, and breakdown) for in-person programs as needed.
Program Tracking and Support
Career Coaching: Maintain up-to-date records for the Career Coaching program (registrations, pairings with career coach, notes of sessions) and provide required administrative support
Manage Mentor: Provide student account management support
LinkedIn Learning: Provide student account management and maintain program records
Apprenticeship Pathway Programs: Track student enrollment and progression, apprenticeship placements, contacts and provide administrative support
SUMAC: Responsible for entering WF & ED data into CRM (information about program participants, event attendance)
Feedback: Manage the collection of program evaluation feedback for WF & ED programing, and review all feedback that is received
Marketing and Communication:
Support WF &ED marketing through distribution of flyers and posters
Create program registration (via Eventbrite) for all WF & ED events/programs
LinkedIn Account: Connect job seekers with our WF job seeker group on LinkedIn and facilitate job postings and matches
Draft monthly Economic Development Newsletter
Identify small business opportunities and programming
Respond to general email and phone inquiries about WF & ED programming
Purchases and Invoices:
Create, track and follow up on invoices for and from contractors
Order catering for all WF & ED events
Process Pcard payments and track expenses
Basic Qualifications
1 or more years of relevant experience
Strong written and verbal communication skills and ability to communicate with a diverse population
Advanced competency in Microsoft Office Applications, particularly Outlook, Word, Excel, and PowerPoint, OneDrive and Google Drive/Google Apps; Skills testing may be a component of the interview process for this position.
Ability to pass a CORI/SORI check.
Physical ability to move and lift up to 25lbs. (i.e. tables, chairs, boxes).
The candidate should have superior organization skills to work on shared job responsibilities
Work hours may include earlier mornings, later evenings and weekends on occasion as needed.
Additional Qualifications and Skills
Prior experience with database systems such as Sumac, or the ability to learn such systems.
Prior knowledge/ability to learn online event management tools such as Eventbrite, and other web-based applications.
Highly organized self-starter.
This job operates in a professional office environment and requires the ability to use standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Ability to handle complex and confidential information with discretion.
Familiarity with Spanish, Portuguese, Cantonese, or Mandarin helpful.
Familiarity with the Allston-Brighton community helpful.
The ability to manage competing priorities in an environment with frequent interruptions.
Benefits
We invite you to visit Harvard's Total Rewards website (https://hr.harvard.edu/totalrewards) to learn more about our outstanding benefits package, which may include:
Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.
Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.
Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.
Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.
Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.
Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.
Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.
Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.
Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.
LinkedIn Recruiter Tag (for internal use only)
#LI-EP1
Department Office Location: USA - MA - Allston
Job Code: 403033 Staff Assistant III
Job Function: General Administration
Work Format: Hybrid (partially on-site, partially remote)
Sub Unit: ------------
Salary Grade: 053
Department: HPAC
Union: 55 - Hvd Union Cler & Tech Workers
Time Status: Full-time
Pre-Employment Screening: Criminal, Identity
Commitment to Equity Diversity Inclusion and Belonging: Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.
EOE Statement: We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.
