Job Description:

NV Energy


Position Title: Production Control Tech 2

Job ID: 107032

Location: Las Vegas or Reno, NV

Posting Close Date: 05/09/2024

Facility: Pearson Building

Department: Systems Ops & Production Ctrl

Full/Part Time: Full-Time

Regular/Temporary: Regular

Travel Percentage: None

Description:

Responsibilities

Purpose of Position

Working under minimal supervision and using standardized processes, ensures integration, scheduling, monitoring, problem resolution, and output control of applications in a multi-platform, 24x7 data center operations environment is completed. Participates in the integration and maintenance of automation procedures and assists in analyzing existing and new production applications to insure schedule and procedural efficiencies. Performs processing analysis related to effective utilization and efficient, accurate, and timely computer processing based upon production application resource consumption behaviors including the identification and resolution of service-level problems and mission-critical tasks. This role will be responsible for supporting all US-based BHE platforms. This role will be responsible for supporting all US-based BHE platforms.

Primary Job Duties and Responsibilities (Essential Job Functions)

Monitors, manages, performs basic scheduling, reports and troubleshoots batch processing jobs utilizing automated scheduling software in mainframe and open systems environments.

Investigates and works closely with applications and/or technical support staff, in the event, error conditions require corrective actions to be taken. Evaluates, recommends and implements automation and scheduling solutions to meet stakeholder needs. Refers the more complex issues to higher levels.

Recommends and assists with implementation of automation and scheduling solutions to meet production control needs.

Maintains accurate incident and service request records utilizing the service management tool to accurately describe work being performed and meet compliance requirements.

Creates and maintains job definitions, interrelationships and calendars.

Performs any additional responsibilities as requested or assigned.

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Requirements

EducationBachelor’s degree in computer science, information technology or related field; or equivalent work experience. (Typically four years of additional related, progressive work experience would be needed for candidates applying for this position who do not possess a bachelor’s degree. A minimum of two years additional directly related technical experience is required.) Current Microsoft certified systems engineer or ability to obtain certification within six months of hire, or equivalent experience.Prior Job ExperienceTwo years of experience in a technology production control operations center role.Knowledge, Skills and AbilitiesIntermediate-level knowledge of client/server, voice and data network, mainframe z/OS operating system and subsystems and applications environment. Intermediate-level knowledge of ControlM/EM software or other similar automated scheduling software. Intermediate knowledge of MS Windows, Novell, SQL, Unix, CISCO (data & voice) working environments. Strong knowledge of information technology terminology, equipment, systems, functions and major vendors. Strong oral and written communication skills. Strong analytical, problem-solving, and decision-making skills.Work Environment and Physical DemandsGeneral office environment. No physical demands required. Availability to work any shift including holidays in a 24 x 7 x 365 work environment.DisclaimerEmployees must be able to perform the essential functions of the position, with or without an accommodation.

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Compensation

$31.88 (Min) to $37.50 (Mid) per hour; Up to 10% Short Term Incentive Plan opportunity at the discretion of the company. This is a non-represented position.

Benefits

We offer the following benefits for non-represented employees. For represented employees, we offer many similar benefits plans and programs with specific terms negotiated in the collective bargaining agreement.

• Medical
• Pharmacy
• Dental
• Vision
• Life Insurance & AD&D
• Wellness
• Flexible Spending Accounts
• 401(k) fixed contribution – company contributes 4% regardless of employee’s contribution
• 401(k) match – company matches 100% of the employee’s first 6% contribution; immediate vesting
• Adoption assistance
• Tuition Assistance
• Paid Time Off (PTO)
• 12 paid holidays
• Parental leave
• Military leave
• Bereavement leave
• Short-term and long-term disability
• Identity Theft Protection – company paid
• Flexible Work Schedules (depending on position) – ask the hiring manager for more information
• Visit our Corporate website for detailed information and other benefits offered

EOE/Veteran/Disability

At NV Energy, we celebrate diversity, equity and inclusion. NV Energy is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or religious creed, age, national origin, ancestry, citizenship status (except as required by law), gender (including gender identity and expression), sex (including pregnancy), sexual orientation, genetic information, physical or mental disability, veteran or military status, familial or parental status, marital status or any other category protected by applicable local, state or U.S. federal law.

If you have a disability under the Americans with Disabilities Act or similar law, and you wish to discuss potential accommodations related to applying for employment at our company, please contact Human Resources via email at HumanResources@nvenergy.com or call our HR Help Desk at (702) 402-5500 and select '0' or Fax your request at (702) 402-0031. TTY Sensory Impaired - 711

Note

Depending on qualifications of applicants, this position may be filled at a lower level than that which is posted such as Production Control Tech 1

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