Job Location: University of Silicon Valley - San Jose, CA
Remote Type: Fully Remote
Position Type: Full Time
Education Level: 4 Year Degree
Salary Range: $67,000.00 - $77,000.00 Salary
Travel Percentage: None
Job Category: Education
Description
SUMMARY
Assists qualified prospective students from inquiry through the first week of classes. Actively manages a database of prospective students, converting a budgeted percentage to enrolled students who persist to graduation. This position may be campus-based or remote, depending on the needs of the University
Qualifications
DUTIES & RESPONSIBILITES
Contact prospective students to obtain their approval to start the enrollment process
Conduct in-person and online interviews to explore USV's academic programs and admission requirements
Assess potential students for ability to meet admission requirements and succeed through graduation
Maintain full knowledge of USV's programs, features, and benefits
Assist students in selecting the program that best fits the student's needs and aspirations
Liaise with other departments to ensure a seamless student enrollment experience
Include department directors and financial aid in the admissions interview, as appropriate
Ensure USV's policies and procedures are followed
Maintain enrollment management records and complete all standard reports
Protect Personally Identifiable Information (PII) per University policy
Track and adjust daily activities to ensure goals are met
Use the CRM to track conversion metrics, daily, and weekly activities
Work with the Director of Admissions to continually improve outcomes
Other duties and related projects, including presentations at workshops and events
QUALIFICATIONS
Bachelor's degree, and/or a combination of equivalent education and experience
Three or more years of experience in higher education admissions and/or sales
Self-motivated
Student-focused
Ability to multi-task and manage time effectively
Exceptional written and verbal communication skills
Track record of exceeding individual and team goals
Effective computer, telephone, and text communication skills
Ability to collect and analyze data information
Ability to work in a fast-paced, highly accountable workplace
WORKING CONDITIONS
Campus-based work is conducted in a professional office environment with extensive people interaction. This role routinely uses standard office equipment.
Remote work requires a signed Remote & Telecommuting Agreement, which includes employees providing a quiet, private workspace and dependent care, childcare, etc. (if applicable). Occasional evening and weekend work is required.
PHYSICAL REQUIREMENTS
While performing the duties of this job, the employee is required to talk and hear. The employee must occasionally lift and/or move up to 20 pounds. The employee is required to sit for long periods of time; use hands and reach with hands and arms for activities such as keyboarding.
BENEFITS
Paid Time Off (includes individual PTO plus 10 holidays and paid winter break)
