The work we do matters!




Hiring Agency:

Health & Human Services - Agency 25



Location:

Lincoln Job Posting



Hiring Rate:

$15.950



Classification Salary Range:

$15.96 - $23.52



Job Posting:

JR2023-00002353 Office Specialist - PH Certification Specialist (Open)



Applications No Longer Accepted On (If no date is displayed, job is posted as open until closed):
05-17-2024



Job Description:

The State of Nebraska, Department of Health and Human Services is seeking an Office Specialist for the Division of Public Health for our Vital Records team.


Vital Records is essential in processing all requests received for certified copies of any vital event occurring in Nebraska since 1904. In 2022 our office process 150,000+ requests for certified copies.


As an Office Specialist you will greet and provide customer service to the public.
Duties include a variety of clerical tasks to create, maintain and process vital statistic records for all vital events occurring in Nebraska. You will provide supportive services requiring extensive and on-going public contact with the department clients and staff. This includes interaction with customers by email, on the phone and face to face, and using an automated cash register.


Are you a dynamic individual with excellent customer service skills, have an attention to detail, and a desire to help others. If so, WE NEED YOU! "You have the passion, we have the opportunities - let's make a difference for Nebraskans!"


DHHS State of Nebraska values our employees as well as a supportive environment that strives to promote Diversity, Inclusion, and Belonging. We recruit, hire, train, and promote in all job qualifications and at all levels without regard to race, color, religion, sex, age, national origin, disability, marital status, or genetics.



Requirements



Coursework/training in administrative/office support functions, procedures, and methods including the operation of personal computers and office equipment; research; or areas related to the programs and functions of the employing agency. OR


Preferred Experience in performing administrative/office/secretarial support work including use of personal computers and office equipment. Experience in customer service both in person and by phone or email. Experience in data entry. Has the ability adapt quickly to changes in a fast pace environment. Requires attention to detail and top notch organizational skills.



Knowledge of: the practices, procedures, and equipment used in secretarial/clerical support operations; record keeping practices and database management; administrative reporting formats; customer service processes and principles; the program-administrative policies and guidelines; specialized processes and terminology associated with assigned work; grammar, punctuation, spelling, and composition for general business and specialized purposes; word and data processing software.



Ability to: communicate in person and by telephone, email, and correspondence to exchange information and ideas; interact effectively with persons of diverse backgrounds; summarize technical data and results of research and tracking activities into reports; prepare, proofread, and correct errors in information, documents, reports; understand and apply instructions and program-administrative policies and directives; implement decisions made and take actions selected by others to achieve work objectives, performance goals, and priorities; learn the organizational structure, mission, and activities of the employing agency; learn agency policies and procedures pertinent to the work assigned; maintain confidentiality; maintain accurate records and documentation.






Benefits



We offer a comprehensive package of pay, benefits, paid time off, retirement and professional development opportunities to help you get the most out of your career and life. Your paycheck is just part of your total compensation.


Check out all that the State of Nebraska has to offer! For more information on benefits currently offered to permanent teammates, please visit: https://statejobs.nebraska.gov/index.html#benefits



Equal Opportunity Statement



The State of Nebraska values our teammates as well as a supportive environment that strives to promote diversity, inclusion, and belonging. We recruit, hire, train, and promote in all job classifications and at all levels without regard to race, color, religion, sex. age, national origin, disability, marital status or genetics.



Current employees of the State of Nebraska should NOT apply on this external career. Instead go to Workday and access the Jobs Hub - Internal Apply app from your home landing page.