Purpose and Scope: The Quality Engineer II will perform various quality administrative support duties including customer contract reviews, supplier quality requirement flow downs, and preparation of quality data analysis to support the overall quality management system and main quality KPI's.



Roles and Responsibilities:




CUSTOMER

• Support Quality Engineers with customer complaints and product returns.
• Support customer on site audits and evaluations.
• Interpret customer specifications, drawing notes and requirements.



QUALITY SYSTEM AND TACTICAL TASKS

• Manage and execute tactical QE tasks; MRRs, CARs, MRB dispositions, QC Items, Purges, VIRs (+ RFI, RFV and QN), QC Approvals, SDMRs, VFP,WO, Drawing and DCN revision.
• Collaborate in the design, implementation and utilization of formal Quality tools; process mapping, FMEA's, control plans, Process Controls, structured problem solving and CI, engaging internal stakeholders and external partners.
•Assist with Gage R&R (gage repeatability and reproducibility) studies, defining inspection methods and equipment.
• Define supplier quality requirements, assure alignment to customer and Sargent's requirements
• Data entry into CSI system.
• Support the QMS to Create, Revise and Update work instructions and procedures.
• Assist with First Article Inspection (FAI) planning and reviews.
•Participate in the TIER II daily meeting reporting on MRRs and RMAs status.


PROBLEM


CUSTOMER
• Support Quality Engineers with customer complaints and product returns.
• Support customer on site audits and evaluations.
• Interpret customer specifications, drawing notes and requirements.


QUALITY SYSTEM AND TACTICAL TASKS
• Manage and execute tactical QE tasks; MRRs, CARs, MRB dispositions, QC Items, Purges, VIRs (+ RFI, RFV and QN), QC Approvals, SDMRs, VFP,WO, Drawing and DCN revision.
• Collaborate in the design, implementation and utilization of formal Quality tools; process mapping, FMEA's, control plans, Process Controls, structured problem solving and CI, engaging internal stakeholders and external partners.
•Assist with Gage R&R (gage repeatability and reproducibility) studies, defining inspection methods and equipment.
• Define supplier quality requirements, assure alignment to customer and Sargent's requirements
• Data entry into CSI system.
• Support the QMS to Create, Revise and Update work instructions and procedures.
• Assist with First Article Inspection (FAI) planning and reviews.
•Participate in the TIER II daily meeting reporting on MRRs and RMAs status.


CUSTOMER
• Support Quality Engineers with customer complaints and product returns.
• Support customer on site audits and evaluations.
• Interpret customer specifications, drawing notes and requirements.


QUALITY SYSTEM AND TACTICAL TASKS
• Manage and execute tactical QE tasks; MRRs, CARs, MRB dispositions, QC Items, Purges, VIRs (+ RFI, RFV and QN), QC Approvals, SDMRs, VFP,WO, Drawing and DCN revision.
• Collaborate in the design, implementation and utilization of formal Quality tools; process mapping, FMEA's, control plans, Process Controls, structured problem solving and CI, engaging internal stakeholders and external partners.
•Assist with Gage R&R (gage repeatability and reproducibility) studies, defining inspection methods and equipment.
• Define supplier quality requirements, assure alignment to customer and Sargent's requirements
• Data entry into CSI system.
• Support the QMS to Create, Revise and Update work instructions and procedures.
• Assist with First Article Inspection (FAI) planning and reviews.
•Participate in the TIER II daily meeting reporting on MRRs and RMAs status.



PROBLEM SOLVING

• Lead Problem Solving and Collaborate on quality improvement projects.
• Lead and Assist with data analysis to identify Trends and Opportunities for Problem Solving.
• Lead and/or Collaborate with root cause analysis for Problem Solving.
• Lead and/or Collaborate in planning and implement corrective/preventive action(s).


• Lead Problem Solving and Collaborate on quality improvement projects.
• Lead and Assist with data analysis to identify Trends and Opportunities for Problem Solving.
• Lead and/or Collaborate with root cause analysis for Problem Solving.
• Lead and/or Collaborate in planning and implement corrective/preventive action(s).


• Lead Problem Solving and Collaborate on quality improvement projects.
• Lead and Assist with data analysis to identify Trends and Opportunities for Problem Solving.
• Lead and/or Collaborate with root cause analysis for Problem Solving.
• Lead and/or Collaborate in planning and implement corrective/preventive action(s).



Job Knowledge, Skill & Experience:



• Associate Degree or four years quality assurance experience
• Familiar with quality tool usage including root cause analysis, measurement system analysis, process reviews, pareto analysis and failure mode effects analysis and basic process controls design and implementation.
• Proven knowledge of Quality Management System standards
• Ability to read and understand drawings including GD&T and other requirements
• Internal Auditor experience to AS9100 Quality System
• Exposure Ability to track and do analysis of quality metrics, statistical control analysis and critical thinking methodologies
• Ability to think analytically and creatively, to identify and develop quality solutions, and use appropriate judgment and decision-making skills necessary to achieve desired goals
• Demonstrate excellent customer service skills
• Ability to work under pressure and adhere to a strict production schedule and handle conflicting priorities
• Proficient with applicable computer programs, including Microsoft Excel, Word, Power Point and Outlook
•Technical writing experience
• Must be a US citizen



Preferred Job Knowledge, Skills and Experience:



• Associates of Science Degree
• ASQ -CQE or CQA
• Experience with DFARS( Defense Acquisition Regulations System)
• AS9100 Auditor Certification
• Experience with Continuous Improvement techniques
• Material Review Board experience
• Defense Contract Management Agency and Federal Aviation Administration experience
• Previous experience with Lean/ 6Sigma, such as Yellow Belt or above
• Previous experience as a customer delegated inspector



Working Conditions:



Ability to sit at a desk and work with a computer is necessary, sometimes for extended periods


Ability to safely move about in a variety of work environments, from office to manufacturing floor, and other


Ability to remain on a manufacturing shop floor, sometimes for extended periods, while meeting specified safety requirements (i.e., vision protection, foot/toe protection, and others as appropriate)



Join the Sargent Legacy in Securing Our Future



RBC Bearings Incorporated(NYSE: RBC/RBCP) is a leading international manufacturer of highly engineered precision bearings, components and essential systems for the industrial, defense and aerospace industries. Founded in 1919, the Company is primarily focused on producing highly technical and/or regulated bearing products and components requiring sophisticated design, testing and manufacturing capabilities for the diversified industrial, aerospace and defense markets. RBC currently has 56 facilities, of which 37 are manufacturing facilities in ten countries and the market capitalization is approximately $6.2 billion.


In 2015, RBC acquired Sargent Aerospace and Defense.


Founded in 1920, Sargent Aerospace & Defense leverages 100 years of expertise as a premier global supplier of precision engineered customized components that directly contributes to the safe operation of countless commercial and military aircraft, rotorcraft, submarines and land based vehicles.


At Sargent, our mission is to secure our future by making the challenging a reality. We achieve this by delivering high quality products and services that meet customer requirements and exceed customer expectations through employee development, customer focus and continual improvement.


Sargent’s continuing investment in people, assets, technology, and process quality ensures excellence and is integral to the company’s commitment to customers and their end-users. As we grow, we will continue to root our culture through our core values of Integrity, Respects & Values People, Customer Focus, Teamwork, Results Focus and Continual Improvement.



Company Benefits Include:

• Competitive Compensation


• Bonus platforms


• Holidays/Vacation/Sick Time


• 401k Savings & Investment Plan


• Tuition Reimbursement

• Medical/Dental/Vision Plans


• HSA/FSA


• Life & Disability Insurance


• Accident/Hospital/Critical Care Plans


• Pet Insurance

• Gym & Rideshare Incentives


• Legal Insurance/Identity Theft


• Flexible Schedules
  
  
  • 3 & 4-day work week
  
  
  • ½ day Fridays
  
  
  
  

• 
  Integrity- We do the right thing the right way. Our ideal candidate is ethical, honest in all interactions, delivers good news and bad, and follows through on commitments. Key Skills & Abilities: is fair, credible, confidential, fiscally responsible and accountable for decisions and actions.


• 
  Respects and Values People- We encourage and bring out the potential of others. Our ideal candidate embraces diversity, recognizes and supports the accomplishments, talents and development of others. Key Skills & Abilities: is committed to the building of strong relationships and creates an environment of trust and mutual respect.


• 
  Customer Focus- We act with excellence in each and every interaction. Our ideal candidate builds strong internal/external customer relationships, and goes above and beyond to deliver high quality products and services on time, every time. Key Skills & Abilities: is responsive with strong customer service skills, product and job knowledge to provide excellent customer satisfaction.


• 
  Teamwork- We are better together. Our ideal candidate is inclusive, engaged and collaborative, sharing information, ideas and experiences to accomplish goals, improve decision making and leverage capabilities. Key Skills & Abilities: is a dependable team player, demonstrated through attendance and punctuality, works well with others and has strong communication skills (both oral & written) to keep all stakeholders informed.


• 
  Results Focus- We focus on the outcome, not the obstacle. Our ideal candidate must have a strong work ethic with a results/performance driven track record in a fast paced, changing and challenging environment. Key Skills & Abilities: is adaptable, works with a sense of urgency and high level of initiative and demonstrates a commitment to quality with attention to detail.


• 
  Continual Improvement- We encourage and drive innovation. Our ideal candidate must be naturally curious, passionate and never satisfied with the status quo. Key Skills & Abilities: is innovative and has a problem solving mindset that provides and implements CI ideas.