Job Description:
JOB DESCRIPTION
Specific Requirements:
- Process quotes in SFA.
- Receives new orders and completions and enters into the computer system.
- Scans documents.
- Provides customer service.
- Traces, expedites and coordinates the shipping of orders and leftovers.
- Responsible for running and updating backlog and accounts receivable reports and leftover reports.
- Forecast review and updates.
- Shipment allocation reports.
- Matches invoices with orders, mails invoices to the customer, and follows up on special billing forms.
- Requests insurance certificates to customers and general contractors.
- Logs Contracts to be executed.
- Gets necessary approvals and sends correspondence to customers.
- Processes invoices from outside vendors as needed.
- Works with Accounting to set up new vendors.
- Modifies orders with labor, product and pricing - changes as needed.
Background Requirements:
- BS Degree in Business or Marketing preferred or extensive experience in customer service field.
- Excellent verbal, written and interpersonal skills.
- One-year prior related work experience.