Occupational Health is looking for a Patient Services Representative for our Pottstown location. This is a Fast paced office providing comprehensive health services to employees of client companies throughout the Tri County area. The Patient Services Representative duties are answering phones, making appts, checking in and out patients in both Systoc and Epic. Communicating with insurance companies, OH Client companies, patients, nurse case managers to facilitate care. Team approach to customer service and efficient office flow. Assisting with referral appointments. Also assist with urine drug screens and breath alcohol testing as needed.
Hours: Monday-Thursday 8am-5pm and Friday 7:30am-4pm. Flexibility to move to 7:30am when coverage is needed.
#Potts
Qualifications
Education Requirements
High School Diploma - OR - GED - OR - Relevant experience may be considered in lieu of education
Experience
At least 1 year of Patient Services experience is preferred
Required Skills
Computer Skills to include use and navigation
Customer Service Skills
Detail Oriented
Excellent Communications Skills
Excellent Interpersonal Skills
General Clerical Skills
Keyboarding
Medical Terminology
Microsoft Excel
Microsoft Outlook
Microsoft PowerPoint
Microsoft Word
Multi Line Telephone Operational Skills
Multitasking
Organizational Skills
Overview
We believe in the power of people to create great care.
Pottstown Hospital is a 213-bed facility with a full range of health services, including inpatient and outpatient, medical and surgical, and diagnostic and emergency care, to name a few. We believe in the power of people to create great care. We deliver compassionate, safe, quality care. And we work hard every day to be a place of healing, caring, and connection for patients and families in the community we call home.