Posted in General Business 9 days ago.
Type: Full-Time
Location: Tampa, Florida
The Manager, Business Consulting, will lead a team with clinical and technical experience that drives the success of customer implementation and production support to ensure expectations are met and ensures continued customer satisfaction. The Business Consulting Manager also serves as the Solutions group’s interface to customer operations which includes implementation, production support, development, configuration, quality assurance, product documentation, compliance, and other internal departments. The Business Consulting Manager provides guidance and leadership direction throughout the customer lifecycle to ensure a consistent customer experience and to maintain the integrity of the broader MHK platform. The ideal candidate has the passion and desire to create highly satisfied customers, improve the product line, advance their own knowledge, and help remove impediments so the team can consistently move forward.
Key Responsibilities:
Education, Training and Experience:
Additional Requirements:
MHK, part of the Hearst Health network, improves compliance, efficiency, and quality for health plans, pharmacy benefit managers, and other managed care organizations. We do this by bringing care and knowledge together throughout every member’s care journey. Our vision, and the solutions we’ve built to deliver it, has rapidly become the industry standard. We manage tens of millions of lives through some of the most prominent players in healthcare, including 3 of the top 5 and 7 of the top 10 health plans in the country.
COMMITMENT TO DIVERSITY & INCLUSION
We are committed to cultivating and preserving a culture of inclusion and connectedness through collaboration. We grow and learn better together with a diverse team of employees. We welcome the unique contributions and the different perspectives of a diverse team. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
If you need a reasonable accommodation for any part of the employment process, please contact us by email at careers@mhk.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.
For more information, please visit Know Your Rights, Pay Transparency, and MHK EEO/AA Statement
Benefits Snapshot:
Paid Time Off
HAYS
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