Description

Senior Revenue Cycle Consultant

Alvarez & Marsal (A&M) is a premier, independent, global professional services firm specializing in advising organizations on solving complex business problems, including turnaround management, restructuring, operational and financial performance improvement, strategy and value creation.

The Healthcare Industry Group, a subsidiary of A&M, is at the forefront of delivering transformational change to the healthcare industry. Known as an established leader that delivers tangible results for healthcare executives, boards, private equity firms, investors, law firms and government agencies, our professionals advise organizations on financial and operational performance improvement, strategic growth and unlocking value across the investment lifecycle. Our team provides additional expertise in interim management, restructuring, revenue cycle management, mergers and acquisitions, compliance and regulatory, digital technology and analytics. Our professionals advise our clients on financial, operational and market performance by assessing all aspects of their operations and providing comprehensive services, including health systems and providers, physician groups, ancillary providers, medical schools, vision, laboratory, dental and behavioral health; managed care and health plans, government plans and programs, healthcare investors and lenders, medical devices, healthcare suppliers and infrastructure, and life sciences.

What will you be doing?

As a Senior Associate, you will be working closely with healthcare clients on a range of complex assignments. You will work in a team environment while using your independent judgment and critical thinking skills to gather data, frame situations and provide practical solutions to add value based on client needs. Depending on the client project the responsibilities of a Senior Associate may typically include:

• Assessing current performance of healthcare revenue cycle operations by conducting interviews, observations, document review, data-driven insights, and process mapping.


• Performing data collection & analyses to develop KPI metrics and drive narrative development to support project deliverables and presentation content.


• Effectively synthesizing, drawing conclusions, and creating recommendations from both qualitative and quantitative data sets.


• Designing and implementing leading practice workflows, addressing deficits in quality, and driving operational and financial outcomes across different levels of healthcare organizations. Helping to build product and service offering tools and templates.


• Leading workstreams across the full scope of revenue cycle operations within a project. Clearly articulating and executing next steps and managing day-to-day engagement priorities.


• Effectively communicating with clients, including preparing and delivering client-ready deliverables and presentations.


• Building relationships with clients and seeking opportunities to expand the scope of business. Assisting with the preparation of proposal and pitch documents.


• Coaching and mentoring junior staff both formally and informally.

Working as a partner to our clients by building consultative relationships you will develop an in-depth understanding of the clients processes, financial positions, and key operational performance drivers in order to surface and address key issues, from the big picture to the smallest details. Relying on your ability to communicate and problem solve, you will present your analyses and insights to a variety of audiences.

We are seeking someone to join our team with an entrepreneurial and collaborative mindset who will manage ambiguity and thrive in a fast-paced environment. As a Senior Associate you will have the opportunity to demonstrate your leadership, integrity and objectivity when interacting with clients at all corporate levels.

Revenue cycle projects may include, but are not limited to: due diligences, performance assessments, enterprise performance improvement, full-scale implementations, and interim management for a broad range of healthcare providers and supporting services companies.

Who you will you be working with?

We are not your typical consulting firm. We are entrepreneurial, action oriented and results driven professionals who take a hands-on approach to solving our clients problems and helping them drive value and growth. We are nimble, resourceful, proactive, can pivot to adapt quickly, when needed, and develop plans that drive real results.

You will be part of a team that is passionate about delivering transformational change and making an impact in the healthcare industry.

How will you grow and be supported?

As a Senior Associate within the Healthcare Industry Group, you will have the opportunity to take your career to the next level by gaining invaluable industry experience while enhancing and expanding your skillset. As part of our team, you will collaborate with many experienced professionals who will provide you with developmental feedback and growth opportunities.

We work with each of our employees to create a customized career development plan to ensure you are matched with professional growth opportunities that meet your unique needs and accelerate your career. We offer a variety of live and virtual training programs, access to best-in-class on-demand training, ongoing on-the-job coaching, a transitional coach to help you acclimate to the practice, and partnership with a mentor who will guide you through your career. We offer a variety of live and virtual training programs, access to best-in-class on-demand training, ongoing on-the-job coaching, a transitional coach to help you acclimate to the practice, and partnership with a mentor who will guide you through your career.

Our Healthcare team prides itself on sustaining a culture that reflects our core values: Integrity, Quality, Objectivity, Fun, and Inclusive Diversity. We value integrity, quality, and objectivity in our work. We like what we do and with whom we do it. We embrace diversity, foster inclusiveness, and reward merit. We encourage and support our employees and communities through ongoing investments from leadership, social and networking events, peer-to-peer networks, Employee Resource Groups, volunteer opportunities and pro-bono work. We are committed to promoting an inclusive environment in which all can develop, grow, and be supported.

Alvarez & Marsal offers competitive benefits and opportunities to support your personal and professional development. Click to learn about our commitment to your well-being. A&M recognizes that our people drive our growth, and you will be provided with the best available training and development resources through formalized training and on the job training. Learn more about why A&M is a great place to work.

What are we looking for?

• High energy individuals with a passion for healthcare and solving complex issues.


• A minimum of five (5) years of prior work experience in healthcare, consulting or healthcare industry such as revenue cycle, hospital, accounting, audit, private equity, or healthcare operations with a healthcare focus.


• BA/BS degree and/or MBA/MS in Accounting, Finance, or other related healthcare fields such as MHA or MPH.


• Prior experience with revenue cycle in a hospital or larger health system.


• Experience with healthcare revenue cycle issues and solutions for improvement related to increasing collections, reducing DSOs, increasing efficiencies and detailed knowledge of government and third party payors.


• Advanced Microsoft Excel, PowerPoint, and Word skills a must; experience with Tableau, SQL, SPSS, Power BI, Action O-I benchmarking, MGMA survey data are a plus.


• Knowledge of Revenue Cycle systems, operations, and regulations. Experience with workflow redesign and system implementation.


• Ability to use sound judgment and escalate project issues to project managers or engagement leaders.


• Solid project management and organizational skills.


• Ability to coach and mentor junior staff.


• Excellent verbal and written skills, with the ability to communicate with and present information to all levels of client personnel.


• Willingness and ability to travel as required.

Diversity & Inclusion

A&Ms entrepreneurial culture celebrates independent thinkers and doers who can positively impact our clients and shape our industry. The collaborative environment and engaging workguided by A&Ms core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversityare the main reasons our people love working at A&M. Inclusive Diversity means we embrace diversity, and we foster inclusiveness. It guides how we recruit, develop employees, conduct business, support clients, and partner with vendors. It is the A&M way.

Voluntary Inclusion

It is Alvarez & Marsals policy to provide and promote equal opportunity in employment, compensation, and other terms and conditions of employment without discrimination because of race, color, sex, sexual orientation, gender identity, family medical history or genetic information, political affiliation, military service, pregnancy, marital status, family status, religion, national origin, age or disability or any other non-merit based factor in accordance with all applicable laws and regulations.

Unsolicited Resumes from Third-Party Recruiters

Please note, per A&M policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters were engaged to provide candidates for a specified opening. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that A&M will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.

Compensation Statement

The annual base salary range is $125 $150k commensurate with experience. In addition, A&M offers a discretionary bonus program which is based on a number of factors, including individual and firm performance. Please ask your recruiter for details.

Benefit Summary

Regular employees working 30 or more hours per week are also entitled to participate in Alvarez & Marsal Holdings fringe benefits consisting of healthcare plans, flexible spending and savings accounts, life, AD&D, and disability coverages at rates determined from time to time as well as a 401(k) retirement plan. Provided the eligibility requirements are met, employees will also receive a discretionary contribution to their 401(k) from Alvarez & Marsal. Click here for more information regarding A&Ms benefits programs.

#HBCU