As a Cloud Network Manager, you will be responsible for leading and managing a team of Network Engineers in the implementation, administration, andsupport of CEA's network devices (switches, routers, firewalls, load balancers, WAF, VPN concentrators, taps, andother network equipment). We are looking for a self-starter with good communication skills who is looking for a challenging role as aninfrastructure network team manager, delivering the latest technologies in a fast-paced environment.
How will you make an impact?
Managing datacenter operations
Circuit installs and decommissions
Moves/Adds/Changes of network equipment
Working with procurement on third-party hardware/software renewals and purchasing
Managing network engineering team
Onboarding/Offboarding
Performance management
On-Call Scheduling
Time off management
Managing problem escalations
Coordinating and running network team meetings
Upkeeping network monitoring systems (e.g. PRTG, NodePing, Science Logic, etc.)
Ensuring adequate Network configuration backups
Ensuring tickets and projects are assigned and on track
Monitoring email and chat communication channels
Participating in the CAB and IT Service Request approval process
Conducting quarterly IT team presentations to review team accomplishments
Monitoring the network team ticket queue and ensure tickets are assigned
Filling in for team members as needed for hands-on technical work
Providing guidance on implementation, administration, monitoring, and support for routers, switches, firewalls, load balancers, F5 ASM, and other network appliances as well as 3 rd party tools (PRTG, ScienceLogic, SolarWinds/CatTools, IPAM)
Collaborating with senior engineers and customers on the design, configuration, and deployment ofWAN and site-to-site VPN solutions between the hosted data center and peering sites
Proficiency with packet capture and analysis tools
Experience with scripting language competency using Python
Familiarity with emerging network technologies including VPC, Kubernetes, NFV, SDN
What's in it for you?
Join an ever-growing, market disrupting, global company where the teams - comprised of the best of the best - work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!
Enjoy NICE-FLEX!
At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.