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PacificSource is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status, such as race, religion, color, national origin, sex, sexual orientation, gender identity or age.
Diversity and Inclusion: PacificSource values the diversity of the people we hire and serve. We are committed to creating a diverse environment and fostering a workplace in which individual differences are appreciated, respected and responded to in ways that fully develop and utilize each person's talents and strengths.
The Project Manager is responsible for managing the entire life cycle of technology transformation and/or software development projects and ensuring that projects meet or exceed the success criteria as set forth by the business users and IT management. A major part of this position is to provide a proactive interface between the cross-functional core team, managers, and Executive Team to ensure effective definition of and delivery of projects.
Essential Responsibilities:
Manage assigned projects according to life cycle (initiation, planning, execution, closure).
Responsible for tracking and controlling project budgets.
Develop and manage schedule; timelines, activities, milestones.
Assess/analyze resource constraints/capacity and plan accordingly.
Ensure/oversee complete requirements gathering and documentation.
Create weekly status reports for each project and report status to the necessary stake holders.
Conduct regular/weekly team meetings on all projects.
Monitor risks and issues and maintain logs of actions/decisions.
Monitor and maintain scope, change requests and/or solicit sponsor approvals.
Ensure clear and comprehensive system documentation, user guides and training materials are created.
Solicit team member collaboration on issues and problems.
Identify appropriate project priorities and communicate to team members.
Track project progress and communicate to team members, sponsor, and management.
Post regular project updates as defined by departmental procedures.
Maintain central point of contact with vendor(s).
Create vendor selection criteria and matrix.
Ensure contract negotiations follow project management standards and guidelines.
Coordinate end user training.
Track project actual expenditures to budget, and review vendor invoices before payment.
Supporting Responsibilities:
Meet department and company performance and attendance expectations.
Follow the PacificSource privacy policy and HIPAA laws and regulations concerning confidentiality and security of protected health information.
Customer service oriented, and commitment to establishing and maintaining positive and healthy working relationships.
Perform other duties as assigned
SUCCESS PROFILE
Work Experience: Minimum 5 years of IT Project Management experience. Experience in Health related field preferred, with a strong preference towards Insurance. Minimum 3 years in a business analyst/project management role leading a team of technologists in a complex business and systems environment to produce enterprise level software applications or technology solutions.
Education, Certificates, Licenses: BA/BS required, or equivalent education and experience; Project Management Certification strongly preferred.
Knowledge: Experience with iterative, waterfall, and agile methodologies and change management processes. Extensive knowledge of industry standards and benefits, policy, and processes. Demonstrated ability to project manage multiple, parallel projects and staff requirements. Excellent computer skills, including experience with project management tools such as Microsoft Project, Outlook, and Excel. Familiarity with project management techniques and standards. Responsible for accurate and reliable maintenance, documentation, and testing of new systems. Participates in broad assignments requiring originality and ingenuity with appreciable latitude for action or decision. Ability to work independently with minimal supervision. Assures member confidentiality, privacy, and health records security. Generates accurate and satisfactory work product. Requires ability to define and prioritize problems and manage workload without direct supervision. Strong business analyst, process improvement, and project management skills are essential. Basic math skills required, including percentages, ratios, graphing, and spreadsheet skills. Excellent oral and written communication and analytical skills. Ability to clearly communicate in person and over the phone and request and exchange information in a pleasant, respectful, and professional manner. Excellent interpersonal skills to assist in working with internal and external customers, vendors and consultants.
Competencies:
Adaptability
Building Customer Loyalty
Building Strategic Work Relationships
Building Trust
Continuous Improvement
Contributing to Team Success
Planning and Organizing
Work Standards
Environment: Work inside in a general office setting with ergonomically configured equipment. Travel is required approximately 5% of the time.
Skills:
Accountability, Collaboration, Communication (written/verbal), Flexibility, Group Problem Solving, Listening (active), Organizational skills/Planning and Organization, Teamwork
Our Values
We live and breathe our values. In fact, our culture is driven by these seven core values which guide us in how we do business:
We are committed to doing the right thing.
We are one team working toward a common goal.
We are each responsible for customer service.
We practice open communication at all levels of the company to foster individual, team and company growth.
We actively participate in efforts to improve our many communities-internally and externally.
We actively work to advance social justice, equity, diversity and inclusion in our workplace, the healthcare system and community.
We encourage creativity, innovation, and the pursuit of excellence.
Physical Requirements: Stoop and bend. Sit and/or stand for extended periods of time while performing core job functions. Repetitive motions to include typing, sorting and filing. Light lifting and carrying of files and business materials. Ability to read and comprehend both written and spoken English. Communicate clearly and effectively.
Disclaimer: This job description indicates the general nature and level of work performed by employees within this position and is subject to change. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this position. Employment remains AT-WILL at all times.
