We are searching for candidates that meet the required qualifications and experience and are able to perform the essential duties and responsibilities.
Job Summary:
Serve as proctor for a variety of testing activities for students scheduled to test in the ACCESS Office. May be required to oversee and coordinate the administration, security, scheduling and follow-up documentation of all facets of testing.
Required Qualifications:
Essential Duties and Responsibilities
Provide clerical and computer support in the ACCESS Office(s) which includes data entry, assist with sign-in procedures and policies and answering telephone and email inquiries.
Due to the large volume of student faculty contact, must have an excellent overall knowledge of college policies, procedures, and operations to advise, answer, or redirect telephone inquiries. Staff must also have the ability to conduct themselves in a pleasant and professional manner.
Assist students in a courteous and professional manner to ease their anxiety. Conduct all test-taking activities in an entirely nondiscriminatory manner (in accordance with local laws and regulations) to ensure that all students receive equal treatment.
Perform assigned responsibilities, duties and tasks according to the established practices and procedures with minimal supervision within the assigned time-frame, while maintaining a professional attitude at all times.
Serve as readers and scribes when required for student testing.
Maintain the integrity of the testing room by creating an optimum atmosphere that is secure and free of distractions.
Must have the ability to maintain restraint and keep calm when faced with interpersonal and or emotional or angry individuals.
Work varied hours to include days, evenings and Saturdays and flexible to work at various campuses to cover shortages. Must be detail-oriented with the ability to follow oral and written instructions precisely.
Must maintain a professional work environment, to include the proper placement of personal items, and leaving the center organized and prepared for the next shift.
Supplemental Functions
Perform other duties as assigned.
Perform all duties and maintain all standards in accordance with college policies, procedures and Core Values.
Knowledge, Skills and Abilities
Knowledge computers of related software
Knowledge of copiers
Knowledge of word processing and spreadsheets
Knowledge of different departments of Collin College
Keyboarding skills
Customer service skills
Organization skills
Interpersonal skills
Verbal and written communication skills
Attention to detail
Ability to read, write, and carry out oral and/or written instructions.
Ability to use a multi-line telephone system
Ability to relate well to students, staff, faculty and the general public in a friendly, courteous and professional manner
Physical Demands, Working Conditions and Physical Effort
Sedentary Work - Exerting up to 10 pounds of force occasionally, a negligible amount of force frequently, and/or constantly having to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Positions in this class typically include talking, hearing, seeing, grasping, standing, walking and repetitive motions, plus stooping, kneeling, crouching, and reaching. Relatively free from unpleasant environmental conditions or hazards. Office environment. Little physical effort required.
Requirements
High School Diploma or equivalent. One (1) year of directly related experience.
This position is generally limited to working a maximum of 19.5 hours per week. (Maximum hours for employees with more than one part-time position at Collin College may vary.)
**This position is Security Sensitive, therefore, candidates will be subject to a criminal background check.**
The above description is an overview of the job. It is not intended to be an all-inclusive list of duties and responsibilities of the job as duties and responsibilities may change with business needs. Collin College reserves the right to add, change, amend, or delete portions of this job description at any time, with or without notice. Reasonable accommodations may be made by Collin College in its discretion to enable individuals with disabilities to perform the essential functions.
The intent of this job description is to provide a representative summary of the types of duties and responsibilities that will be required of the positions given this title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position. Employees may be requested to perform job-related tasks other than those specifically presented in this description. Fair Labor Standards Act (exempt/non-exempt) is designated by position. The employer actively supports Americans with Disabilities Act and will consider reasonable accommodations.
***This is a Security Sensitive position. Therefore candidates will be subject to a criminal background check.***
Compensation Type:
Hourly
Employment Type:
Part time
Compensation:
$15.60
Hourly
For any employment questions, please contact HR at (972) 985-3783 or send an email to: employment@collin.edu.
Collin College is an Equal Opportunity Employer and does not discriminate on the basis of any characteristic protected by applicable law.
