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The Miami Transplant Institute has an exciting opportunity for a Manager, Patient Access position. The incumbent oversees the business operations of the Patient Access Department to ensure a smooth entry of patients to departmental services, while maintaining timely and accurate business information and guaranteeing payment of services rendered.
CORE JOB FUNCTIONS
Recruits, supervises, trains, and disciplines staff, and prepares performance reports.
Manages day-to-day activities of personnel to ensure the timely registration of patients, accurate data entry of patient biographical and financial information, and proper payment collection.
Reviews records to ensure that each patient was properly verified for insurance purposes and that proper information was written on each patient's chart prior to clinic date.
Serves as department expert on registration, insurance verifications, and documentation guidelines.
Ensures adequate staffing is maintained on a 24-hour basis.
Assists in the development and implementation of the department's annual budget.
Works with upper management to generate strategy and operational initiatives, and policies.
Maintains current knowledge of rules and regulations and educates staff on any variations.
Establishes and continuously assesses the effectiveness of the internal controls within the unit and compliance with University policies and procedures.
Ensures employees are trained on controls within the function and on University policy and procedures.
This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.
CORE QUALIFICATIONS
Bachelor's degree in related field
Minimum 3 year of relevant experience
DEPARTMENT ADDENDUM
Department Specific Functions
Supervisory oversight of daily activities of the Transplant Finance Specialist team as it relates to charge capture and documentation in close communication with the area Director. Provide Training and support for new Transplant Finance team members. Monitors all Operative Room Surgeries and procedures to ensure documentation is complete and coding with charge capture is entered and fully executed in EPIC. Work directly with the Coders of the Dept of Surgery, Medicine, and Pediatrics for correct coding for maximum RVU credit and reimbursements. Reviews outpatient and inpatient censuses for all Surgical and medical disciplines for documentation, signatures, attestation, and full charge capture. Monitor daily Scribe schedule reports are received to reconcile billing censuses. Ensures Kidney Acquisition Fund cases are opened timely, and linked within 72 hours of charge entry. Communicating directly with Surgeons, Physicians, and Scribes as needed. Collaborates with Jackson Transplant Finance Specialists and the UMMG Centralized Business Office as needed to resolve issues. Recommends new approaches to management for enhancing performance and productivity. Maintains appropriate records, files, and accurate documentation in the system of record. Adheres to University and unit-level policies and procedures and safeguards University assets.
Department Specific Qualifications
Bachelor's degree preferred, not required
5+ years experience in Patient Access/Revenue Cycle specifically in the area of charge capture and documentation.
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The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.
UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.
Patient safety is a top priority. As a result, during the Influenza ("the flu") season (September through April), the University Of Miami Miller School Of Medicine requires all employees who provide ongoing services to patients, work in a location (all Hospitals and clinics) where patient care is provided, or work in patient care or clinical care areas, to have an annual influenza vaccination. Failure to meet this requirement will result in rescinding or termination of employment.
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