Maintain positive, progressive, and productive attitude toward plant targets and objectives regarding reliability, accountability, safety, integrity, quality, and productivity as a unified goal.
Utilize the NCR process and 8D approach to building quality into the processes including but not limited to:
Internally Audit daily work activities within the organization to identify non-conformances in process that require sustained correction.
Expeditiously Initiate, Manage-by-Priority, and Close out NCR's.
Escalate repeated non-conformances or advanced level problems to QA Engineers.
Measures cost of poor quality and number of customer complaints
Manages external complaints and handles RGA's.
Transfers all NCR corrective actions to FMEA critical controls and adds those controls to Groups control plan.
