Job Description:

Do you like helping others? Are you a positive go-getter? Do you like a fun environment? Is your customer service greeted with a smile? If you are looking to be a part of a dynamic team and enjoy the business world of project creation, working with contractors and providing excellent customer service, we have a place for you!

DH Pace Company, Inc. in Denver, CO, is seeking an Entry Administration Support to help back our team. You will be a great representation of our company by communicating with our residential and commercial customers, as well as supporting all admins. 

This position requires excellent computer skills with the ability to multi-task in a fun fast-paced working environment. If that is you, we need you to join our team!  

Job Responsibilities:

• 
  Lien Waivers: Researching payments, verifying correct form language, getting signatures, getting notarized, then returning to the customer promptly


• 
  OM’s (Owners Manuals): Upon completion of the sales project, put together the equipment manuals together create a customer Project Specific Owner’s Manual, which includes typing the warranty form, getting signatures, getting notarized (when applicable), then emailing them to the customer promptly


• 
  Credit Application:  Obtain and submit credit applications for credit approval.  Updating customer information with special requirements


• 
  Tax Certifications:  Verifying tax exemptions, updating customer accounts and uploading documents


• 
  Data Entry: Of all aspects


• 
  Answering Calls: Call/transfer and create service tickets or leads


• 
  Front Desk Coverage:  Be the face of DH Pace Denver, handling calls, mail sorting, and walk-in customers reaching out to the appropriate departments.


• 
  Vendor Forms: Back up to upload new customer vendor forms to prequalification review


• Other duties as assigned.

Job Requirements:

• High School Diploma or equivalent


• Detailed oriented team player with good interpersonal skills


• Ability to multi-task and work efficiently in a fast-paced work environment


• Must be proficient in Microsoft Office


• Computer proficient


• Positive Attitude 

Why DH Pace?

DH Pace Company is a distribution, construction and service organization offering a complete range of door and door related products and commercial security products. The company is privately owned and has been in operation over 95 years!  We have 50+ US offices in 24 states with 2023 company-wide sales of $1 billion.  

Our benefit offerings include:

• Medical, dental, and vision options: Available on the 1st day of the month following your start date!


• Paid time off plan: 13 days accrued annually during your 1st year; 16 days accrued during your 2nd year!


• Paid Holidays: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day


• Floating Holidays: Up to 2 floating holidays per year


• Competitive compensation: Including annual performance evaluations!


• 401k retirement plan: Including an employer match!


• Company paid: Life insurance, short-term disability, & long-term disability


• and more!

Pay range for this position: From $22 an hour based on experience.

Successful completion of references, employment verifications, background check, and drug screen required in advance of hire

DH Pace Company, Inc. does not accept unsolicited resumes from search firms or agencies.  Any resume submitted to any employee of DH Pace Company, Inc. without a prior written search agreement will be considered unsolicited and the property of DH Pace Company, Inc.  Please, no phone calls or emails.

 

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Administration

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