LOGISTICS/FLEET WARRANTY SPECIALIST/Mechanical Parts Experience at The Kroger Co.

Posted in General Business 11 days ago.

Type: Full-Time
Location: Nashville, Tennessee





Job Description:

Responsible for the direct handling of fleet warranty claims for the network. Create and file warranty claims with the manufactures based on warranty contract coverage and warranty policy guidelines. Monitor, support, and reconcile warranty claims to recover expenses and align funds to relevant Workorder/Claim. Perform all jobs safely, efficiently and accurately to maintain and improve the performance of the network in the areas of Safety, Quality, Reliability (SQR). Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.

Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.

Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Kroger family!Minimum


  • High School Diploma or GED
  • Basic computer skills
  • Customer service skills
  • Effective oral and written communication skills
  • Ability and willingness to learn maintenance systems

Desired

  • Any previous experience working with warranties

  • Serve as point of contact for all warranty claims
  • Review repair history and document warranty claims in our Maintenance Software
  • Assess warranty claims, ensure relevant supporting documentation is available, and respond/decide accordingly
  • File claims in the manufacturer or supplier software
  • Articulate the complaint, cause and correction of all claims in clear, concise, writing
  • Arrange for shipment/delivery of parts or replacement items if a claim requires it
  • Maintain work area in a clean and orderly fashion
  • Maintain regular and predictable attendance
  • Must be able to perform the essential job functions of this position with or without reasonable accommodation





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