Job Description:

Are you someone who has a knack for details and a passion for helping others? If so, we would love to speak with you!

 

Leidos QTC Health Services is seeking a Provider Utilization Coordinator Sr. to support our Veteran Affairs Operations. 

 

Who is Leidos QTC Health Services?

Leidos QTC Health Services is the nation’s largest provider of disability and occupational health examination services. We are PASSIONATE about our country’s veterans, UNITED as a team and INSPIRED to make a difference. To provide high-quality, timely, and customer-focused medical examination service solutions, we honor our core values of integrity, innovation, agility, collaboration, inclusion and commitment. We celebrate diverse thinking and welcome contributions from all.

 

What part would you play in this role?

As a Provider Utilization Coordinator Sr, you will support our Veteran Affairs operations and its providers by building and adjusting Independent Physician Affiliates (IPA’s) schedules to prevent gaps and overbooking in order to achieve Leidos QTC Health Services’s operational goals of timeliness, quality, and customer-focused medical examinations.

 

In this rewarding role, you will:

• Schedule/Reschedule appointments.


• Build and manage IPA’s schedules to prevent gaps and over booking.


• Proactively communicate issues/concerns with IPA provider schedules to leadership team and other internal departments as necessary


• Communicate directly with providers and their office staff.


• Utilize electronic tools and workflows in order to manage schedules and resources.


• Participate in collaborative efforts with our provider recruitment and training teams to build our provider network.


• Complete additional assignments as designated by leadership team.

 

You must have: 

• High School diploma, or equivalent (GED) or 2 years of experience in lieu

• 1 to 3 years of experience utilizing electronic tools and workflows in order to manage schedules and resources of IPAs.


• Exceptional customer service principles and practices to both internal and external customers

 

Preferred: 

• Experience coordinating appointments for patients and medical practitioners.


• Proficiency in utilizing various computer applications (i.e. MS Office), EMRs and other scheduling software.  


• Highly skilled in multi-tasking while managing multiple priorities.

 

Typical Day: 

• Monday – Friday: 8:00 am – 5:00 pm (CST)

• Remote

 

Pay and Benefits:

 Pay Range: $22.73 - $23.87 per hour.

Leidos QTC Health Services pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

 Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. As a result, we offer meaningful and engaging careers to support you and your career goals, all while nurturing a healthy work-life balance. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here.

Commitment to Diversity: 

This job description supersedes all prior job descriptions and is intended to describe the general content and essential requirements for the position listed above. It is not to be construed as an exhaustive statement of requirements, duties and responsibilities. Management reserves the right to add or change the duties of this position as required at any time.

Leidos QTC Health Services Management Inc. is a VEVRAA Federal contractor and an Equal Opportunity Employer. The company has an ongoing commitment to affirmative action and the creation of a workplace free of discrimination, harassment and retaliation. The company recruits, hires, trains, and promotes individuals in all job titles without regard to race, color, creed, religion, ancestry, national origin, age, sex, sexual orientation, people with disabilities protected under law, and protected veteran status.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Administrative/Technical

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