Identifying, developing, and promoting new service opportunities in North America (mature and new services)
Manage a team sales account managers
Define Sales projections and objectives, along with team members personal objectives
Measure client satisfaction and maintain current customer pool
Define pricing policy to ensure profitability in accordance with department budget
Promotion of new business opportunities with current or new customers
Support sales director on the definition of target customers and what services to offer (Market analysis)
Coordination of proof of concepts with new customers
Responsible with marketing communication on the promotion of new services, internally and externally.
Manage projects in case of a possible merger and acquisition
Support the business development of services in Mexico and Canada
Manage the Online Sales team in conjunction with Corporate
Support roadmap definition and promote the E-Commerce and Behub-e platforms.
Support management with continuous improvement actions (improvement of services, execution, etc… )
Communicate with internal customers timely to maintain customer satisfaction throughout jobs
Represent team on various high-level projects or workgroups
Perform job functions in accordance with VAM Standard Operating Procedures
Evaluate standard operating procedures systems for accuracy and suitability
Be as available as possible for customers (rig activity doesn’t stop on weekends or holidays).
Share “On Call” duties on a rotation basis, performing normal duties after-hours
Must be flexible to travel to other locations to assist in workload or attend external training as required
Participate in Vallourec Employee training programs as required
Fully and actively participate in the corporate QHS&E policies to promote a safe work environment for all employees
Maintain a clean, neat personal appearance consistent with the philosophy and policies of Vallourec
EDUCATION/EXPERIENCE:
Bachelor’s Degree in Engineering, Business Administration, Marketing, Communications, or related field.
Minimum of 4 years’ experience with OCTG or tubular related products
2-4 years’ experience in the oil field
2-4 years of Sales or Business development experience
SPECIAL SKILLS:
Computer Skills: Preferred Knowledge of Microsoft Office products, i.e. Outlook, Word, Excel, and PowerPoint
SAP knowledge
Knowledge of Inventory software; Order processing systems and Manufacturing software or equivalent combination
Read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
Write routine reports and correspondence
Ability to speak effectively before individuals, groups of customers, vendors, or employees of organization
Must be able to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Must have the ability to compute rate, ratio, and percent and to create and interpret bar graphs and/or customer related diagrams
Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
Interpret a variety of instructions furnished in written, oral, diagram, or schedule form
SUMMARY OF QUALIFICATIONS:
Business Acumen - Demonstrates knowledge of market and competition. Develops and implements cost saving measures. Follows policies and procedures; Completes administrative tasks correctly and on time; supports organization's goals and values
Organizational Support -Follows policies and procedures; Completes administrative tasks correctly and on time; supports organization's goals and values Vallourec Services
Customer Service - Responds promptly to customer needs; Responds to requests for service and assistance; Meets commitments
Planning/Organizing/Professionalism - Uses time efficiently. Approaches others in a tactful manner; Reacts well under pressure
Diversity/Ethics - Shows respect and sensitivity for cultural differences; Promotes a harassment-free environment; Works with integrity and ethically; Upholds organizational values; Treats people with respect; Keeps commitments.
Analytical/Problem Solving - Collects and researched data. Works well in group problem solving situations. Demonstrates attention to detail
Oral/Written Communication - Writes clearly and informatively; Presents numerical data effectively; Able to read and interpret written information. Demonstrates accuracy and thoroughness. Listens and gets clarification; Responds well to questions
Teamwork - Balances team and individual responsibilities; Contributes to building a positive team spirit.
Quality - Monitors own work to ensure quality. Looks for ways to improve and promote quality. Meets productivity standards; Strives to increase productivity. Demonstrates accuracy and thoroughness
Adaptability/Dependability - Able to deal with frequent change, delays, or unexpected events. Follows instructions, responds to management direction; Takes responsibility for own actions; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan. Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time
Judgment - Exhibits sound and accurate judgment; Includes appropriate people in decision-making process; Makes timely decisions Safety and Security - Observes safety and security procedures and leads by example
TRAVEL REQUIREMENTS: 30% of time traveling in U.S.
TRAINING REQUIREMENTS: As detailed in Minimum Training Requirements Manual
