Description: Our client is currently seeking a INVESTIGATOR I
Onsite in Sacramento, CA (8am-5pm daily)
6 month contract
This job will have the following responsibilities:
1. Responsible for the operation of and processes related to fraud monitoring products and tools. Create and maintain a positive and informative member experience when verifying or taking a report of fraud.
2. Utilizes manual and automated processes to detect, verify and contact members related to potentially suspicious transactions and/or activity with a sense of urgency in a fast-paced environment.
3. Support the department mission by conducting investigations, analysis and responding to fraud cases, identifying points of compromise and potential loss. Facilitate reporting, when necessary, while ensuring a positive member experience. Every phase of the review process must be closely documented based on established guidelines and/or procedures.
4. Review and resolve deposit fraud and account fraud case types within department expectations.
5. Investigate and respond to check fraud claims as received by members and/or other financial institutions.
Qualifications & Requirements:
Financial Investigations experience required
Financial institution required
Credit union experience preferred
Associates degree or combination of experience and education.
3-4 years of financial institution or law enforcement experience and Fraud, AML, or card fraud experience.
Contact: ckim01@judge.com
This job and many more are available through The Judge Group. Find us on the web at www.judge.com
