Equal Employment Opportunity/M/F/disability/protected veteran status
Location: Wrentham Premium City: Wrentham State/Territory: MA Company Order Number: 11440 # of openings: 1
Description
JOB TITLE: Co Manager
IMMEDIATE MANAGER: Store Manager
DIRECT REPORTS: 0
DIRECT REPORTS TITLES: N/A
JOB CLASSIFICATION: Non - Exempt
BUDGET RESPONSIBILITY: N/A
LOCATION:
THE PURPOSE:
As Co-Manager, you help the manager to build and inspire the sales and support teams to engage customers. You also create excitement around products, launches, programs, and initiatives — all while upholding our high standards regarding communication and confidentiality . When the Store Manager is absent, the Co-Manager is accountable for all store operation functions.
THE ROLE
Achieving store sales goals and motivating staff to achieve sales goals
Implementing company training programs; monitoring staff training in product knowledge, customer service and selling skills
Assisting with staff supervision
Maintaining company merchandising standards
Promptly and accurately completing all paperwork procedures (New Hire, Incident, Reports, etc.)
Maintain store fund and monitor deposits in accordance with company policies.
Assisting in the inventory and maintenance of inventory records
Following procedures for receiving stock, shipments, transferring merchandise and handling defectives.
Interfacing with District, Regional and corporate personnel (i.e. accounting, merchandising, operations and human resources)
YOU ARE
Retail Savvy: you understand the complexities that come with running a luxury retailer and its customers
A decision maker: you are comfortable and confident in making hiring decisions, termination recommendations, and scheduling decisions
A leader: you set an example for those working under you by addressing and resolving all conflicts in a timely and professional manner
A communicator: you effectively establish relationships between your customers as well as those working with and above you (Store Manager, SVP of Retail Stores, Regional Director, District Manager and Talent Operations)
Fearless, Focused, Open and Fast!
REQUIRED MINIMUM KNOWLEDGE, SKILLS & ABILITIES
Must be 18 years or older
3 years of retail experience
2 years of retail, high-performance sales experience
High School Diploma
Fashion Industry knowledge
Excellent communication and analytical skills
Functional digital literacy; POS, MS Office, web, social
Ability to operate all equipment necessary to perform the job, including but not limited to standing, stooping, lifting 11 kilograms and climbing a ladder
PREFERRED EXPERIENCE
Bachelor’s Degree
3 years of management experience in high fashion / luxury apparel
Solid experience and demonstrated skills in supervising, coaching and training sales associates