Job Description:

ABOUT THE POSITION

Applications will be reviewed in the order of when it was received

MUST BE CURRENTLY REGISTERED WITH THE BOARD OF BEHAVIORAL SCIENCES

TO BE CONSIDERED.

Under Supervision, the Community Behavioral Health Assessment Team Clinical Therapist (CBAT CT) Dispatcher is responsible for receiving and prioritizing emergency and non-emergency requests for service regarding mental health and for dispatching appropriate service providers in a manner consistent with the mission and goals of RUHS-BH CBAT and law enforcement public safety dispatch centers. All activities involve the use of computer technology, which requires a high level of accuracy, concentration, attention to detail, multi-tasking, and communication. Work involves the exercise of independent clinical judgment in determining the level of severity of the situation and collaborating with the public safety dispatch center staff and RUHS-BH staff to ensure the client is linked to the appropriate level of care.

Essential Duties

• Receives and processes incoming 911 and non-emergency telephone calls relayed from the dispatch center to interview clients, relatives, and other involved persons to gather personal and social data relevant to assessing mental or emotional disorders.


• Triage referred calls to dispatch emergency and non-emergency calls for law enforcement, fire departments, ambulance services, and other emergency and non-emergency service providers.


• Uses a computer-aided dispatch (CAD) system to create and maintain electronic records and logs of activity.


• Uses various computer systems to monitor calls, access information, and enter information as required.


• Performs work with a high level of accuracy, concentration, attention to detail, and multi-tasking.


• Receives, transmits, and monitors multiple radio channels in an effort to refer mental health crises to the appropriate level of care.


• Requests, receives, and disseminates large amounts of public, private, and confidential data linked to state, federal, and local law enforcement systems through computerized terminals linked to state, federal, interstate, and local law enforcement systems, including driver and motor vehicle checks, stolen property checks, missing persons, criminal histories, and other restricted data files and perform those tasks while considering HIPPA implications.


• Establish and maintain effective contacts with local area mental health resources, including community partners, parents, schools, residential facilities, and other agencies/organizations.


• Serve as a mental health expert for their assigned emergency dispatch center and liaison between them and RUHS-BH.


• Performs other related duties as required or assigned.

Core Competencies and Abilities

• Collaboratively works with community partners and stakeholders to see that services are not duplicated but rather are complimentary, aligned, and provided by the partners who can deliver the service most effectively.


• Empowerment - Works with individuals and families to affirm strengths, develop skills, restore hope, and promote self-reliance.


• Resiliency - Foster's public preparedness and responses when families and communities face health and safety emergencies.


• Knowledge of policies, practices, and services of RUHS-BH and local law enforcement agencies.


• Knowledge of the geographical layout, emergency services areas, and supportive services throughout Riverside County


• Knowledge and understanding of laws on mental health.


• Knowledge and understanding of RUHS-BH and law enforcement technology systems.


• Ability to operate multiple telephone, radio, and computer terminals and to remain calm and decisive when dealing with calls for service.


• Ability to effectively communicate with a variety of people, including those who are frightened, incoherent, hostile, verbally abusive, and/or under great stress.


• Ability to adapt to different situations and conditions, ability to anticipate needs and evaluate alternatives, and ability to track and coordinate several complex situations simultaneously.


• Ability to make immediate, appropriate, independent decisions responding rapidly and effectively in emergencies.


• Ability to maintain task focus, emotional composure, and professionalism during periods of high stress, anxiety, or multi-task activity.


• Ability to remain calm, think clearly, quickly assess and evaluate situations, organize thoughts, and respond quickly in emergency and stressful situations, effectively coordinating emergency dispatch of public safety agencies.


• Ability to develop and maintain cooperative working relationships with coworkers, stakeholders, and allied agencies.

For this recruitment, some positions are eligible for a 10% DTR & 5.5% Crisis differential that is applied to hours worked. At any time, this differential can be removed.

EXAMPLES OF ESSENTIAL DUTIES
• Interview consumers, relatives, and other involved persons to gather personal and social data relevant to assessing mental or emotional disorders.

• Develop service plans with consumers; evaluate psychological, economic, vocational, educational, physical, health, socialization, and housing needs.

• Coordinate with other staff members (psychiatrists, psychologists, and other program staff) and community agencies in carrying out and designing treatment or rehabilitation plans.

• Assist consumers and other concerned individuals in understanding the nature of major psychological illnesses and their psychosocial effects.

• Assist consumers and their families in understanding and choosing options of mental health treatment.
• Initiate and conduct individual, collateral, group, and family therapy sessions.

• Establish and maintain effective contact with local area mental health resources, including community members, parents, schools, residential facilities, and other agencies/organizations.

• Perform specialized tasks including involuntary hospitalization procedures (5150) and Tarasoff assessments.

• Participate in mental health conferences and local area committees.

• Prepare reports and write correspondence.

• Provide guidance to volunteers and staff.

• Act as a casework consultant to other clinical therapists and other departmental staff.

• Licensed level, within the scope of licensure, may provide clinical supervision to unlicensed clinicians.

• Coordinate clinical decisions in response to operational demands.

• Conduct clinical discussions regarding complex or difficult cases.

• Respond to emergencies, within licensure, which may occur on the unit.

• Coordinate the flow of information and clinical data to ensure continuity in treatment or shift.

• Serve as liaison with other sections, units, services, and agencies.

MINIMUM QUALIFICATIONS
To review which position you qualify for please click on the links provided below.

Click here to review Clinical Therapist I job qualifications.
Salary: $29.50 - $42.60 Hourly

Click here to review Clinical Therapist II job qualifications.
Salary: $33.99 - $48.37 Hourly

Education: Possession of a Master's degree from an accredited college or university in clinical or counseling psychology, social work, marriage and family therapy, or a closely related behavioral science field.

AND

Certificate: Clinical Therapist I must have p ossession of a valid certificate of registration as an Associate Clinical Social Worker, Associate Marriage and Family Therapist, or Associate Professional Clinical Counselor issued by the California State Board of Behavioral Sciences.

Clinical Therapist II must have possession of a valid certificate of registration as a Licensed Clinical Social Worker, Licensed Marriage and Family Therapist, or Licensed Professional Clinical Counselor issued by the California State Board of Behavioral Sciences.

BOTH OPTIONS

Knowledge of: Psychological aspects of physical and emotional disturbances and mental deficiencies; characteristics of emotional and mental disorders including their effect on the individual in the community; mental health local community resources and community support systems; principles of clinical interviewing and methods of recording consumer information; individual licensing law and the scope of professional practice governed by the same; laws, rules, and regulations of publicly operated health and welfare programs; principles and techniques for making psychosocial assessments.

Ability to: Effectively apply the principles and techniques of clinical therapy, including a variety of treatment modalities; analyze consumer behavior and apply treatment or counseling techniques in a coordinated care social rehabilitation environment; speak and write effectively; provide crisis intervention; prepare clear and concise reports and interpret data; work effectively with a multicultural consumer and family population with diverse backgrounds and needs; establish and maintain effective working relationships with consumers, their families, other staff members, and mental health organizations/ agencies; provide work direction and training to staff; establish and maintain effective working relationships with other professionals and to work as part of a multidisciplinary team; communicate the goals and objectives of the County's mental and behavioral health services to members of the community and other interested individuals; consult with and assist in the professional development and supervision of unlicensed clinical therapists, within the scope of appropriate licensure, and other mental health support staff.

SUPPLEMENTAL INFORMATION

Veteran's Preference:

The County has a Veteran's Preference Policy. Upload a copy of your (or your spouse's) Member-4 Form DD-214 indicating dates of service, and a copy of your spouse's letter of disability (if applicable) with your application. For privacy reasons, it is recommended that you remove your social security information from the document(s). A Human Resources Representative will review the materials and determine if you qualify for veterans' preference. See the policy here .

Reasonable Accommodations

The County of Riverside is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process should contact the recruiter for the position noted above. For additional information and/or to obtain the appropriate form for requesting a reasonable accommodation, please visit the Disability Access Office web page located at: http://dao.rc-hr.com/ .

Other Requirements

License/Certificate: Possession of a valid California Driver's License may be required.

Bilingual Testing

The Human Resources Department will coordinate a Bilingual (Spanish) Non-Proctored Assessment.

Security Clearance

A successful Security Clearance conducted by the Sheriff's Department may be required within the Department name .

What's Next?

This recruitment is open to all applicants.

Applicants who are current County of Riverside employees and/or current employees of the RUHS - Behavioral Health may be considered before other applicants depending on the volume of applications received.

Qualified applicants may be considered for future vacancies throughout the County.

Application Period

BASED ON THE NUMBER OF APPLICATIONS RECEIVED, THIS POSTING MAY CLOSE WITHOUT NOTICE.

Applications received prior to the closing date will be considered based on the information submitted. Changes or alterations cannot be accepted. No late applications will be permitted.

Include relevant work experience details on your resume and/or application.

Applicants who fail to provide information demonstrating they possess the position requirements may not be considered further in the application process. A description of job duties directly copied from the job classification or job posting will not be considered.

All applicants must provide a copy of any license(s), official/unofficial transcript(s), degrees, and/or related employment documents to your NeoGov account before the closing date of the job posting. If your education was completed outside of the United States, you will need to provide a copy of your Foreign Education Equivalency evaluation from a member of the National Association of Credential Evaluation Services ( NACES ) or Association of International Credential Evaluators, Inc. ( AICE ).
For more information regarding this position, please contact the recruiter, Jammie Smith, via email at jasmith@rivco.org .

GENERAL APPLICATION INFORMATION:

Please read and follow any special application instructions on this posting. Click the 'Apply' link located on this page to submit your application. For instructions on the application process, examinations, Veteran's preference, pre-employment accommodation or other employment questions, please refer to our web site, www.rc-hr.com . A pre-employment physical examination and background check may be required.

MEDICAL/DENTAL/VISION INSURANCE: A choice of different medical, dental and visions plan are available to elect. The County provides a Flexible Benefit Credit contribution as governed by the applicable SEIU Memorandum of Understanding to contribute towards the cost of these plans.

Note: Employees on assignment through the Temporary Assignment Program (TAP) receive different benefits. See the list here .
MISCELLANEOUS RETIREMENT: County of Riverside has three retirement Tiers through the California Public Employees' Retirement System (CalPERS).

• 
  Tier I (Classic Member - Formula 3% @ 60): Applicable to current and former County of Riverside local miscellaneous employees hired prior to 08/24/2012 and did not withdraw CalPERS contributions. The employee contribution is eight (8%) percent.


• 
  Tier II (Classic Member - Formula 2% @ 60): Applicable to local miscellaneous employees 1) hired after 08/23/2012 through 12/31/2012; 2) Previously employed with another CalPERS contracting public agency or a reciprocal retirement system, with a break in service of less than six months between the separation date with the previous employer and the appointment date with the County of Riverside. The employee contribution is seven (7%) percent.


• 
  Tier III (PEPRA New Member - Formula 2% @ 62): Applicable to CalPERS local miscellaneous new members hired on or after the implementation of the Public Employees' Pension Reform Act of 2013 (PEPRA) which took effect January 1, 2013. As of July 1, 2020, the employee contribution is 7.25% and subject to change annually.
  

A new member is defined as any of the following:

A new hire who enters CalPERS membership for the first time on or after January 1, 2013, and who has no prior membership in any California Public Retirement System.

A new hire who enters CalPERS membership for the first time on or after January 1, 2013, and who was a member with another California Public Retirement System prior to that date, but who is not subject to reciprocity upon joining CalPERS.

A member who first established CalPERS membership prior to January 1, 2013, and who is rehired by a different CalPERS agency after a break in service of greater than six (6) months.

CalPERS refers to all members that do not fit within the definition of a new member as "classic members".

Contribution rates are subject to change based on the County of Riverside annual actuarial valuation.

Note:

This summary is for general information purposes only. Additional questions regarding retirement formulas can be sent to retirement@rivco.org or by calling the Benefits Information Line at (951) 955-4981,
Option 2.

If you have prior service credit with another CalPERS agency or within agencies, please contact CalPERS at (888) 225-7377 to determine which retirement tier would be applicable to you. CalPERS is governed by the Public Employees' Retirement Law. The Retirement Law is complex and subject to change. If there's any conflict between this summary and the law, the law will prevail over this summary.
DEFERRED COMPENSATION: Voluntary employee contribution with a choice between two 457 deferred compensation plan options.

VACATION ACCRUAL (Bi-Weekly Accrual):

0< 3 year = 80 Hours (10 Days)

4< 9 years = 120 Hours (15 Days)

10 or more years = 160 Hours (20 Days)

Maximum Vacation leave accumulation is 480 hours.

SICK LEAVE: Four (4) hours Sick Leave accrual per pay period with unlimited accrual.

HOLIDAYS: Normally 12 paid holidays per year.

BEREAVEMENT LEAVE: Allowed 5 days (3 days are County paid; 2 additional days can be taken from accrued Sick Leave balance).

BASIC LIFE INSURANCE: Equal to one times annual base salary not to exceed $50,000 of term life coverage. Premiums are paid by the County. Additional Supplemental Life plan is available for employee purchase.

DISABILITY: Short-term Disability benefit pays up to a maximum of $461.54 weekly, payable up to a maximum of 52 weeks.

POST RETIREMENT MEDICAL CONTRIBUTION: A monthly contribution is made by the County towards retiree health insurance offered through the County as governed by the applicable SEIU Memorandum of Understanding.

OTHER: There may be other benefit provisions as specified in the applicable Memorandum of Understanding. Please contact the recruiter listed on the job posting directly for more information.

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