Kforce has a client in Glen Allen, VA that is seeking a Senior Travel Accounting Specialist responsible for the AR accounting functions within the Travel Business segment for Connexions Loyalty. This position requires interaction with some or all of the following: client, account management, internal fulfillment resources, supplier relations and vendors.
Responsibilities:
Responsible for reconciling client confirmed travel redemption files against Connexion's system of billing records
Respond professionally and timely to internal customer pertaining to items or discrepancies
Responsible for creating accurate and timely detail billing files in Excel and final client invoices
Monitor and research open receivables and support tickets in order to meet key performance metrics
Prepare and generate the appropriate reports for internal and external individuals in an accurate and timely manner
Maintain updated process documents
Attend training classes for the launch of new programs and/or recurring training
Responsible for answering team members' day to day questions regarding proper procedures for preparation of billing, accurately updating Connexion's systems and other questions related to travel accounting procedures
Responsible for reviewing defect log on a bi-weekly basis and providing guidance to team members on proper procedure
REQUIREMENTS:
3 years of experience in a detail-oriented work environment preferably either Billing, AP or AR
3 years of experience in managing multiple priorities
2+ years of customer service experience
Possess strong PC skills manipulating large amount of data - Intermediate Excel skill is required
Ability to manage large data elements in an organized and timely manner
Ability to navigate and multi-task between various systems and processes to more efficiently reconcile transactions
Ability to interact with all levels staff, vendors, and external customers in a professional manner
Ability to complete work with minimum supervision
Ability to work/think/reason independently
Possess strong communication skills, both verbal and written
Ability to handle multiple tasks efficiently and in a timely manner
Exhibits enthusiasm and cooperation as an active member of a team environment
Possess strong interpersonal skills
Demonstrated problem solving skills & strong mathematical skills
Ability to meet deadlines
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless
and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.