Role Summary

Evernorth Payer Solutions (PS) is a wholesaler of various Cigna and Evernorth solutions to health benefits "payers" including Healthplans, Third Party Administrators (TPAs), as well as business process outsourcers (BPOs) and select individual and small group insurers. Products offered include medical network, medical management, LifeSOURCE transplant network, pharmacy, Out-of-Network Savings Program, dental, Embarc Benefit Protection and a host of other products. The segment's business proposition is to expand Evernorth's reach to clients/customers that fall outside of Cigna's traditional U.S. business segments.

The Existing Business Development lead (EBD) owns a portfolio of existing healthcare administration relationships. In their capacity as relationship owner, the EBD works closely with their clients to prepare market strategies, pursues large account opportunities, roll out new products and initiatives, keep their clients abreast of trends and work on contractual negotiations. The EBD also works closely with the Cigna payer solutions operations team, local market teams, brokers and consultants as well as the Payer Solutions Retention Specialist.

We are looking for individuals who can help us continue to drive YoY double-digit sales growth and broad product penetration, has a passion for building and maintaining relationships, developing winning strategies and maintaining a portfolio of clients. The individual should have a self-motivated spirit and collaborative style, can respect process, and has the ability to thrive in an entrepreneurial and evolving landscape. This EBD position will be responsible primarily for Healthplan relationships across the country and should have easy access to an airport to facilitate travel.

Client Relationship Growth and Retention

• Own and drive growth in a portfolio of client relationships that requires professional and productive interaction with external and internal senior management


• Work with the market and internal resources (Payer Solutions and Cigna Direct) to identify possible opportunities for vetting


• Drive membership and revenue growth across products by developing comprehensive business plans and strategies with clients, negotiate contracts, work with implementation resources and other team members


• Build internal relationships with other Evernorth teams to execute client and opportunity strategies to drive value leveraging multiple Evernorth products and solutions


• Negotiate and execute contracts in B-to-B environment


• Market knowledge - know geographic landscape/drivers and local market activities


• Partner with new clients and New Business Development Lead during first year to ensure successful implantation and growth noted in the comprehensive business plan

Product Knowledge

• Have thorough knowledge of Payer Solutions products and services (including value propositions and competitive advantages), as well as broader Cigna offerings


• Drive product education with strategic partners and product connection

Matrix Partnership

• Active engagement with team of peers and matrix partners, including sales effectiveness, presale analysts, legal, product, Existing Business Development Leads, Local Market Leadership, Operations and Implementation, etc..


• Keep matrix partners informed of key payer strategies, incentives and exceptions

Tools

• Follow process and guidelines, referencing the Sales Playbook


• Actively use Salesforce.com as a day-to-day tool to track opportunity status


• Refer to the Sales Tool Box on CKit and Business Development Team Site on Sharepoint for relevant guidelines and documents

Qualifications:

• Bachelor's degree


• 5+ years sales experience; in health insurance industry a plus


• Ability to work in a fast-paced entrepreneurial environment


• Ability to learn new and existing product value propositions and effectively communicate to client


• Identify risks and issues and mitigate and/or escalate as needed


• Strong experience negotiating contracts, influencing others and conducting business-to-business connections


• Experience delivering formal presentations, including complex finalist material


• Skilled communicator (open and effective; both written and verbal; to a variety of audiences, including Client, leadership and matrix partners)


• Financial acumen including ability to leverage an apply financial and insurance underwriting concepts


• Strong team player; able to thrive in a matrix environment; experience collaborating with multiple matrix partners


• Self-motivated, driven


• Attention to detail


• Strong organizational skills


• Experience with Salesforce.com a plus


• 20-40% travel

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.