Head of Document, AI, & Automation Engineering at Chubb

Posted in General Business 13 days ago.

Type: Full-Time
Location: Jersey City, New Jersey





Job Description:

JOB DESCRIPTION

Head of Document Ingestion & Engineering

Chubb is the world's largest publicly traded P&C insurance company and a leading commercial lines insurer in the United States. With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. As an underwriting company, we assess, assume and manage risk with insight and discipline. We service and pay our claims fairly and promptly. We combine the precision of craftsmanship with decades of experience to conceive, craft and deliver the very best insurance coverage and service to individuals and families, and businesses of all sizes.

Chubb is also defined by its extensive product and service offerings, broad distribution capabilities, direct-to-consumer platform partnerships, exceptional financial strength and local operations globally. The company serves multinational corporations, mid-size and small businesses with property and casualty insurance and risk engineering services; affluent and high net worth individuals with substantial assets to protect; individuals purchasing life, personal accident, supplemental health, homeowners, automobile and specialty personal insurance coverage; companies and affinity groups providing or offering accident and health insurance programs and life insurance to their employees or members; and insurers managing exposures with reinsurance coverage.

Role Description

Document ingestion is a top priority for Chubb and we are looking for an innovative, results-oriented Engineering Leader with requisite experience and ambition to drive the Document Ingestion program. The successful candidate will be responsible for leading and driving transformative initiatives in data engineering, artificial intelligence, and machine learning to empower Chubb's digital transformation journey. This individual will have ample experience in innovative technology environments that embrace machine learning and AI as well as public cloud, open-source technologies and agile environments for document classification, ingestion, enrichment workflows.

We are looking for someone to lead and grow a talented team of data engineering professionals. This candidate will develop people, form strong working partnerships with business and technology leaders, plan and execute data ingestion engineering programs, formulate data and analytics strategies for solving business problems.

The leader should have superb data engineering, technical, business and communication skills to be able to work with functional leaders to define and prioritize key data needs, build data products and platforms. This role requires an individual with exceptionally strong cloud data engineering skills, experience implementing complex real-time data and analytics platform to produce actionable insights. Successful candidate will be a proven data engineering leader who thrives in a fast-paced environment and demonstrates strong attention to detail.

Requirements

The leader must have a demonstrated track record of delivering results in a matrixed environment with a focus on Data Engineering. Given Chubb's global presence, the leader must also possess strong collaboration, partnership, and negotiation skills with an orientation towards driving tangible business results. This leader must also serve as a change agent and drive the engineering process of modernizing our document ingestion workflows to meet the emerging needs of the Company.


  • Lead efforts to extract and ingest valuable data from structured & unstructured data sources, harnessing cloud, data and AI technologies to make data-driven decisions more accurate and efficient.
  • Lead and manage engineering teams, including recruiting, mentoring, and coaching engineers to deliver high-quality solutions on time and within budget.
  • Develop and deploy document AI solutions, including OCR, NLP, entity recognition, and information extraction in a production environment.
  • Drive adoption of document data engineering best practices using programming languages such as Python, Java, or C++, and familiarity with relevant frameworks and libraries for AI and big data, such as TensorFlow, Apache Spark, Databricks or Snowflake.
  • Develop and execute a strategic roadmap for document AI engineering initiatives to streamline documentation classification, extraction, enrichment workflows, reducing manual efforts, and improving efficiency.
  • Collaborate with claim/underwriting teams to leverage data and AI engineering to streamline workflow processes and improve customer experience.
  • Build, mentor, and lead a high-performing organization of data engineers specializing in document extraction, enrichment, visualization and business application integration.
  • Provide strategic guidance, set clear goals, and continuously assess and develop team capabilities.

QUALIFICATIONS

Education
Key

ABOUT US


Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.


At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.





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