Location: Salt Lake City, UT (office based, hybrid work schedule)
The primary focus of a Deal Desk Analyst will be to help structure profitable and compliant transactions that address the needs of a diverse set of internal corporate customers, maximize NICE's revenue, and increase the effectiveness and productivity of NICE's sales force. This role will act in a fiduciary capacity in managing first line approvals for the deal approval process. This will be accomplished by discussing deals with the sales teams to identify Customers' critical business issues and assist in structuring transactions that meet both NICE's requirements and the Customers' needs.
Financial Responsibility
Maintain awareness of all new sales deals and addendums being contracted.
Analyze and maintain current customer renewal dates.
Understand product pricing and billing models and the related revenue generated from each.
Perform analysis on current customer software products, services and telecom usage.
Perform analysis on customer and product profitability.
Understand any direct product costs.
As a Deal Desk Analyst, a Typical Day Might Include the Following:
Manage the day to day deal approval process and aid in driving deals through the necessary approvals
Responsible for adherence to and compliance with policy and procedures
Interact with internal stakeholders, including but not limited to: Legal, Sales Operations, Finance, Order Management, Credit and Billing
Ensure that transactions adhere to NICE's internal revenue recognition policies and operational guidelines
Evaluate current processes and offer recommendations for areas of improvement
Complete ad-hoc projects and analysis as required
To Land This Gig You'll Need:
Bachelor's Degree in Finance, Business Management, or related field or equivalent work experience required.
5+ years related experience
Knowledge of Excel (including pivot table), Access and SQL
Demonstrated knowledge of financial analysis and financial modeling
Ability to work under pressure of multiple projects and deadlines
Ability to effectively prioritize workload and manage changes in direction of the company
Ability to develop, interpret and apply required policies and procedures
Ability to work in a team environment
Bonus Experience:
Intermediate skill level in Microsoft Word, Outlook, PowerPoint, and Visio
