The Enrollment Coordinator is responsible for gathering and reviewing documents and student records for completing the enrollment process described in the college catalog. These documents include proof of graduation (or equivalency), scholastic-level exam results, and other documents needed for enrollment eligibility.
ESSENTIAL DUTIES AND RESPONSIBILITIES.
Ensures that the Admission Representative adheres to all state and federal guidelines regarding student enrollment.
Verify enrollment criteria have been submitted.
Provides excellent customer service to students through the application and enrollment process.
Sets up potential student applicant appointments (information sessions) by phone, text, and email.
Follows up on all applicants that have RSVPD for information sessions to maintain an acceptable show rate for information sessions.
Sends SLE (scholastic level exam) links to prospective students after information sessions.
Updates all activities in Conext and Nexus.
Provides general customer service to students from enrollment through graduation.
Performs consistently to meet or exceed performance targets.
Prospects 90% of the time through calls, texts, and emails.
Adheres to laws and regulations governing student recruitment activities and the Code of Business Conduct and Ethics.
Performs all other duties as assigned.
Reviews documents to ensure compliance with external standards set by accrediting, regulatory, state, and federal agencies/entities.
Tracks enrollment paperwork and documents for prospective students
Uploads completed enrollment documents to Nexus
Acts as the School Official to approve the completed enrollment package.
KNOWLEDGE AND SKILLS
Knowledge of records management.
Exhibits exceptional organizational skills with attention to detail.
Demonstrated Computer literacy skills, including working knowledge of Microsoft Office applications: Word, Excel, and Outlook.
Demonstrated skills in establishing and maintaining effective working relationships with students, staff, faculty, and the public.
Ability to work effectively with a diverse student population.
Possesses excellent written and verbal communication skills.
Demonstrated strong customer service orientation and interpersonal skills.
EDUCATION AND EXPERIENCE
High school diploma or equivalent, some college preferred.
Previous records management experience.
One to two years of relevant clerical experience preferred.
