Key Accountabilities:

•Supports website updates
•Focused support for provider profiles
•Data entry and quality improvement
•Other projects as assigned

Must Have:

•Database and content management system experience (ideally Sitecore)
•Health care knowledge
•Knowledge of patient experience best practices and accessibility principles
•Project management and customer service skills
•Writing, editing and grammar skills
•Detail oriented, proactive
•Curious, enjoys research projects
•Enjoys task-based problem solving and the tedious nature of process improvement work
•Fulfilled by checking boxes

Nice to Have:

•Basic knowledge of HTML, QA tools, SEO and website governance
•Basic Photoshop skills with an understanding of photo compression (page load times)