Job Description:

Hours: This position is 4 10-hour day shifts



Under the direct supervision of the Medical Director and/or Nurse Manager/Nurse Coordinator performs all tasks delegated to assist in the evaluation, management, and treatment of patients.


• To review the daily schedule of patients and be certain that all appropriate preparations are in place to facilitate efficient flow for the day.


• Accompanies patients from the reception area into the examination room and prepare patients for excisions, and/or physical examination.


• Set-up for skin biopsies and surgical procedures.


• To ensure appropriate stocking of all examination rooms with supplies, requisition all materials necessary for efficient patient care. Order medical supplies and maintain inventory.


• To coordinate practice activities with MD and Nurse Manager/Nurse Coordinator to ensure appropriate level and quality of services including maintaining supplies and equipment.


• Performs complex troubleshooting for resolution of patient and provider issues


• Participate in all quality assurance activities in the department, with respect to patient care.


• Complies with HIPAA laws.


• Participates in meetings of clinical and administrative personnel as requested.


• Maintain and care for equipment including preparing instruments for central processing


• Assist with more complex procedures; provide wound care and postoperative instructions.


• Obtain and record vital signs when needed.


• Documents all contacts with patients in Epic, under the supervision of an MD and/or Nursing Staff.


• Assists with orientation and training of new staff


• Organize/Coordinate special projects as needed


• All other duties assigned.

• Exhibits diplomacy and communicates with others in a manner that demonstrates respect, professionalism, and a commitment to the team


• Ability to obtain vital signs, perform phlebotomy and any additional clinical testing within scope


• Provides cross coverage during unexpected and scheduled absences.


• Demonstrates a commitment to the MGH Credo, department goals, and to creating a welcoming environment for patients and visitors


• Demonstrates good judgment in routine, day-to-day decisions and willingness to take appropriate action.


• Demonstrates flexibility and adapts to shifting priorities in response to the needs of patients, providers and colleagues.


• Demonstrates strong verbal and written skills.

Qualifications

• High school diploma, GED or equivalent


• Graduate of an approved MGH Medical Assistant Program or equivalent required (i.e phlebotomy, CNA, EMT)


• CPR Certification Required


• Preferred: Minimum 1 year experience as a Medical Assistant in a comparable setting preferred
  
  

Preferred:

• AAMA Assessment based Recognition for laboratory order entry

Directly supports the patient clinical workflow within a busy outpatient Medical Dermatology clinic Monday - Friday with occasional Saturdays.


• Schedule is four 10-hour days



EEO Statement

Massachusetts General Hospital is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Apply Now