Description - External


The primary objectives for the Cafeteria Worker position are:


• Assists customers in obtaining food services in a courteous and helpful manner. Promotes food sales. Responds to changes in service and guides fellow employees to adjust with changes of menu and service. Recommends cost and revenue changes in menu items based on customer trends.


• Serves food items, adhering to portion control and service standards to customers. Uses appropriate serving utensils such as knives, spoons, spatulas, tissue, and wax paper.


• Cleans all preparation areas prior to, during and after service by washing walls, counters, ceilings, doors, windows, signs, etc. Cleans all equipment and participates in special cleaning.


• Receives, replenishes and/or stores supply items such as coffee cases, paper goods cases, beverage case, etc., in appropriate location within the service or storage area.


Qualifications - External


Prior experience in a high volume, fast paced food service environment is preferred. Must possess excellent customer service skills, and be able to communicate effectively in English, both in writing and verbally.



Qualifications

Must be able to stand, walk, for most of an 8 hour shift. (There is a total of 45 minutes of break time in an 8 hour shift)


Must be able to communicate, read and write in English.


Food Service experience in high volume operation is preferred.


This person must be able to learn at least two positions IE Pot Washer, Food Prep, Cashier, Sandwich Maker.. ETC...



EEO Statement

Massachusetts General Hospital is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.