Job Description:

Property Description



The Gabriel Miami Downtown, Curio Collection is a prestigious luxury hotel located in the vibrant downtown area of Miami, FL, offering an exciting and dynamic work environment for job applicants seeking a career in hospitality. Joining the team at The Gabriel Miami Downtown means being part of a property known for its chic design, personalized service, and unique guest experiences. The hotel offers a range of employment opportunities, from guest services to culinary, events, and more, providing a diverse and fulfilling career path. The Gabriel Miami Downtown is dedicated to creating a culture that values excellence, creativity, and exceptional guest interactions. Employees can expect to work in a modern and sophisticated environment, where they can showcase their skills, grow their career, and be part of a team that delivers unparalleled service to guests. Joining the team at The Gabriel Miami Downtown presents an exciting opportunity to be part of a high-end hotel that is redefining hospitality in Miami.



Overview



The Gabriel Miami, Curio Collection by Hilton is a 129 room - key lifestyle hotel located in Downtown Miami. Being centrally located, we have easy access to the Metro Rail and all public transportation. We are also just minutes away from Wynwood, the Design District, Miami Beach, Loan Depot Park and are within walking distance to the FTX Arena, Port of Miami, the Adrienne Arsht Center, Phillip and Patricia Frost Museum of Science and the Pérez Art Museum Miami. From our high end dining options, to extravagant shopping areas, and world-renowned nightlife, we offer everything that makes Miami a world-class destination.


Come join our family at The Gabriel Miami! We are a united team! Our goal is to provide every guest with an unforgettable experience, exceptional service and create memorable experiences that will last a lifetime


Are you a dynamic and customer-focused professional with a passion for hospitality? Join our team as a Front Desk Supervisor and lead our front desk team in delivering exceptional guest service. With your high energy, enthusiasm, and strong leadership skills, you'll ensure smooth front desk operations and create memorable experiences for our valued guests. Take the next step in your career and be part of a team that values excellence, growth, and teamwork. Apply now and become an integral part of our hotel/resort's success story!


Key Responsibilities:

• Supervise front desk operations, including check-in, check-out, and guest services


• Lead and motivate the front desk team to provide exceptional customer service


• Handle guest inquiries, concerns, and special requests in a professional and efficient manner


• Train and onboard new front desk staff members


• Ensure accuracy and completeness of guest reservations and billing information


• Collaborate with other departments to resolve guest issues and enhance guest experiences


• Maintain a clean and organized front desk area


• Monitor and maintain compliance with hotel policies and procedures

Join our team as a Front Desk Supervisor and take your hospitality career to new heights. Apply now and be part of our hotel's commitment to delivering exceptional guest experiences. With your leadership skills and passion for hospitality, you'll inspire and empower our front desk team to provide memorable stays for our valued guests.



Qualifications

• Prior cash handling experience necessary


• High School graduate or G.E.D. equivalent


• Ability to communicate effectively with the public and other Team Members


• Read, write and speak English fluently


• Six months Front Desk experience


• Strong computer skills


• Flexible schedule including nights and weekends

Benefits



Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.


In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

• Three Tiers of Medical Coverage


• Dental & Vision Coverage


• 24/7 Teledoc service


• Free Maintenance Medications


• Pet Insurance


• Hotel Discounts


• Tuition Reimbursement


• Paid Time Off (vacation, sick, bereavement, and Holidays).


• 401K Match

Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.


EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation


Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify. Apply Now