Full Time NYS OAG HBITS-05-13377 Expert Business Analyst
Latham, NY
Outcomes. Delivered.
Voyatek, formerly GCOM Software and OnCore Consulting, delivers outcome-driven technology solutions to public sector agencies and higher education institutions nationwide.
For example, our technology:
Facilitates access to nutritious food for children of mothers participating in the WIC program
Supports first responders in reducing opioid overdoses within their communities
Empowers colleges and universities to identify and thwart financial aid fraud
Equips teachers with valuable insights to identify students requiring additional support
Enhances efficiency for state tax agencies, leading to 99% faster return processing and quicker refunds for taxpayers
With a focus on Tax & Revenue, Health & Human Services, and Justice & Public Safety, Voyatek combines the scale to support large complex projects with the agility and accessibility of a boutique solutions provider. Together, Voyatek and its customers work to improve population wellbeing, create safer communities, and foster a thriving economy.
We're more than a technology company -- we're an outcomes company.
We encourage our employees to think differently, ask tough questions, and relentlessly pursue what's best for our customers and the residents they serve.
We believe that the value of technology is defined by its human impact. If you agree, you've come to the right place.
Voyatek is seeking applicants to occupy the position of Expert Business Analyst to join our Office of the Attorney General located in Latham, NY.
Key Responsibilities:
Daily Tasks will include but not limited to the following:
Working closely with program staff, vendors, and other stakeholders to define requirements.
Eliciting, analyzing, communicating, and validating requirements.
Analyzing high-level design recommendations.
Analyzing and researching impacts to other agency systems.
Working on complex software in a fast-paced, high volume work environment.
Utilizing effective communication and facilitation skills to reach consensus among stakeholders.
Delivering oral and written communications to business owners, IT program team members and management.
Logging, analyzing, testing, and troubleshooting defects found in the test and production environments.
Providing guidance in the development of test scenarios and internal software training documents.
Evaluating existing manual test cases and identify opportunities for automation.
Creating manual and automated test plans, cases, and scripts.
Developing and documenting internal training as it relates to business analysis and testing.
Serving as a point of contact to manage multiple stakeholder teams and vendors assigned to the project to ensure team actions remain in synergy.
Preparing presentations and communications for executives or the board to keep the project aligned with their goals.
Conducting and leading presentations for executives or the board with clarity and confidence.
Performing quality control on the project throughout development to maintain the standards expected.
Developing and documenting internal training as it relates to PMO services.
Leveraging agency software to assist in the management of project's SDLC.
Qualifications:
84+ months: Candidate is able to provide guidance to large teams and/or has extensive industry experience and is considered at the top of his/her field.
Desirable Qualifications:
84 months of experience in Information Technology supporting complex software systems or applications, developing requirements, business process flows, fit-gap analyses, or functional designs solutions to improve the efficiency and effectiveness of the business processes.
84 months of experience analyzing complex business processes and creating and reviewing test plans.
84 months of experience logging, analyzing, testing, and troubleshooting defects found in test and production environments.
84 months of experience providing written communications to business owners, IT program team members, and management.
84 months of experience eliciting and writing high quality functional and technical requirements in project specific protocol through use cases, user stories, functional design documents, and business design documents.
24 months reviewing and contributing to the development or enhancement of quality user interface and user experience (UI/UX) including mobile and accessible application navigation
84 months of experience in reviewing and evaluating technical specifications for compliance with business objectives and requirements.
Bachelor's Degree
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions. This includes, but is not limited to, skill sets, experience and training, licensure and certifications, and geographic location. At Voyatek, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current annual range is $40.00 to $50.00
If you think you are a good fit for us, we encourage you to apply. Check out our career website for all open positions!
Voyatek provides equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, ancestry, national origin, citizenship, sex or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status or domestic violence victim status, religion, age, disability, genetic information, service in the military, or any other characteristic protected by applicable federal, state, or local laws and ordinances. Equal employment opportunity applies to all terms and conditions of employment, including recruitment and hiring, job assignment/placement, promotion, upgrading, demotion, termination, layoff, recall, transfer, leave of absence, rates of pay or other compensation, internship, and training.
