Kendo Holdings, Inc. is a San Francisco-based beauty brand developer and wholesaler owned by LVMH Moët Hennessy - Louis Vuitton, the world's largest luxury group. A play on the words "can do", Kendo has become the hub of creativity and next generation beauty product development for global Sephora channels and selective retailers outside of Sephora.
Through original development, collaborations and acquisitions the Kendo stable of brands will always be creative, inspiring and innovative. A dynamic engine of speed, expertise and market-savvy, the Kendo team continues to redefine the beauty industry through great product, great storytelling, great retail and direct-to-consumer partnerships. This shows up in everything we do and in what we stand for:
"Can Do" Spirit: We work together to make our wildest dreams a reality: As entrepreneurs, we embrace optimism and find creative ways to reach our goals
Advocacy, Diversity, and Inclusion: We recognize and celebrate the full spectrum of personal identities. We create safe spaces so everyone's voice is heard. We listen with humility and act with courage.
Storytelling: We tell authentic stories like no, one else. It's our key to inspire trust and build relationships, rallying, our people, partners, and consumers around our brands.
Resilience: We embrace challenges as opportunities. Change is ever- constant, and agility is our strength.
Product Excellence: We put the consumers first: We constantly raise the bar to create products of the highest quality that everyone just has to have.
The salary range for this position is $50.00 - $60.00 per hour based upon a San Francisco location. Offered salary is dependent upon experience and location. Kendo Total Rewards offerings also include an annual bonus and a comprehensive benefits package including: medical, dental and vision insurance, flex paid time off program, parental leave, employee discount/perks, a retirement plan with employer contributions, Summer Fridays, opportunity to work from anywhere for two weeks in the summer and July and December wellness/shutdown weeks for applicable positions.
The Kendo house of brands currently includes: Fenty Beauty, Fenty Skin, KVD Beauty, Lip Lab, Ole Henriksen.
POSITION SUMMARY
The Brand Ecommerce & Digital Merchandising Manager is responsible for supporting the global brand.com business. Working closely with leadership and the cross-functional team to plan and execute strong plans to deliver sales and profitability targets. The Manager's responsibilities will include, but are not limited to: campaign planning and execution, business reporting and recapping, working cross-functionally to successfully execute campaigns, and supporting the testing and QA process to ensure we delivering a high-quality experience to our customers.
The ideal candidate loves the digital space, the beauty industry and has a strong appetite to learn. They should have a deep understanding of critical needs of ecommerce operations and the business, ensuring products and promotions can be successfully executed. They can work quickly while effectively managing executional details and has an aptitude to manage multiple projects. Collaboration and strong relationship-building skills are essential. This role reports directly into the Senior Director of Digital eCommerce working cross-functionally with key team members, along with relevant brand stakeholders, to manage the overall site experience.
RESPONSIBILITIES
Supports the management of global brand.com site(s) and the development of the daily site plan, to include the development & execution of promotions & campaigns and ensures all planning tools are kept up-to-date (i.e. annual calendar, campaign details, and Asana projects)
Partners with cross-functional team members to support the execution of the strategy and delivery of the net sales targets, business objectives and KPIs; to include creative, CRM, perf mktg, brand & marketing
Actively manages owned projects, categories, promotions, bundles, etc.
Supports the execution of necessary business shifts and pivots; to include development and execution of contingency plans
Manages the site experience, to include working closely with product, manage the tools & features onsite (i.e. Yotpo, Search Spring, Dynamic Yield), and working within the ecomm platform (Shopify) to support the execution of site content, merchandising, promotions & campaigns
Keeps abreast of the BGT/R1/R2, monthly & daily sales targets and KPIs and ensures all plans are driving towards business objectives and P&L
Leverage tools and processes to support campaign planning & execution
Supports the development of the daily sales & order forecasts, to include event forecasts and aligns with key partners
Supports and manages the delivery of ongoing reporting, to include weekly reporting, event recaps, newness launches, monthly & yearly reports.
Monitors ecomm business daily
Responsible for working closely with operational partners on the day-to-day business needs; to include, warehouse, inventory transfers, supply chain, NSG vendors, and brand
Keeps abreast of the competitive landscape
REQUIREMENTS
BA or BS degree.
Minimum 5+ years combined work experience in ecommerce, digital marketing and/or brand marketing
Strong understanding of best-in-class digital marketing and ecommerce practices.
Advanced analytical skills with the ability to interpret and translate data into action. Advanced Excel skills required. Experience with Google Analytics preferred.
Experience with ecommerce platforms such as Salesforce Business Manager and Shopify.
Strong written and verbal communication skills with an apt for influencing and storytelling.
