Job Description: Oregon Health & Science University
Oregon Health & Science University values a diverse and culturally competent workforce. We are proud of our commitment to being an equal opportunity, affirmative action organization that does not discriminate against applicants on the basis of any protected class status, including disability status and protected veteran status. Individuals with diverse backgrounds and those who promote diversity and a culture of inclusion are encouraged to apply. To request reasonable accommodation contact the Affirmative Action and Equal Opportunity Department at 503-494-5148 or aaeo@ohsu.edu.
CSA
US-OR-Portland
Job ID: 2024-29502 Type: Regular Full-Time # of Openings: 1 Category: Hospital/Clinic Support Portland, OR (South East)
Overview
Administrative Support
Process incoming/outgoing faxes (labeling, records requests, upload refill requests, etc.)
Scanning
Process Inbasket (records requests, labs, imaging, message routing, etc.)
Technical support (MyChart, Epic, office equipment, etc.)
Attends staff meetings/huddles
Inventory management including equipment—notifying appropriate personnel when cleaning and repair of equipment is needed
Instrument processing pick up/drop off
Check expiration dates
Turn over rooms/cleaning/stocking
Maintains knowledge of life safety, patient safety, fire and electrical safety and disaster plan
Sentact duties/compliance
Patient Experience
Monitors patient flow
Updates patient on delays
Provides excellent customer service
Addresses in-the-moment patient needs as directed
Maintains clean, safe, and orderly environment for patients, family, and clinical personnel
Professional Development
Attends education classes appropriate to job development
Uses consistent, professional communication with team members
Flexible coverage of internal service needs, and the continuous application of process improvement methods and skills
Receptive to feedback and coaching
Successfully completes the required initial training and core competency assessment before or during the trial service period
Maintains core competencies, and demonstrates continuous application of these skills throughout the period of employment
Completes all required modules and updates
Responsibilities
Two years of general office or secretarial experience; OR
An Associate’s degree or certificate in office occupations or office technology and one year of general office or secretarial experience; OR
A Bachelor’s degree and one year of general office or secretarial experience; OR
An equivalent combination of training and experience.
Note: Successful completion of a formal OHSU Administrative Internship Program will substitute for one year of experience. Contact Compensation for confirmation of eligibility.
Extensive computer skills including MS Office and Windows required.
Excellent customer service skills, and ability to multi-task in a fast-paced environment required.
Must be detail oriented and have good organizational skills.
Must be able to demonstrate excellent customer service skills and communication skills, including both written and verbal.
Must have good grammar skills.
Must have a demonstrable record of reliable attendance, punctuality, and proven successful performance at past and present employers.
Must be able to work both with a team and independently.
Ability to perform the job duties with or without accommodation.
Qualifications
Experience in a healthcare setting.
Experience working with an electronic medical record system.
