Job Description:

Equal Opportunity Employer/Veterans/Disabled


Portland State University


Position Details
Position Details

Proposed Start Date	07/01/2024
Classification Title	Info Technology Consultant 2
Working Title	Technology Coordinator
Department	200371 - OAI Office of Academic Innovation
Position Number	D92731
Representation	OP - SEIU/OPEU Local 503
Position FTE	1.0
End date, if applicable

Position Summary

Brief Description of PSU/School/Dept	The Office of Academic Innovation (OAI) provides leadership and support for campus activities that explore and promote excellence in teaching and learning, innovative curricular technology use, and community based learning. We support campus initiatives that respond to changing curricular and educational delivery models, improve student success, and value the importance of teaching, learning and assessment : https://www.pdx.edu/academic-innovation/
Position Summary	The Technology Coordinator is a member of the Faculty Support team and reports to the Associate Director, Faculty Support and Digital Learning Environment in the Office of Academic Innovation. This position will support PSU faculty and teaching staff in effectively using digital technologies by providing in-person, virtual, and just-in-time consultation, and assisting with digital technology support resources. The Technology Coordinator will also play a pivotal role in supporting the Associate Director in coordinating technology and site administration in collaboration with the Office of Information Technology (OIT). In this capacity, the Coordinator will oversee internal support requests, prioritizing hardware and software deployment and maintenance and managing asset inventory. Additionally, the Coordinator will provide AV/IT support for OAI events. In close partnership with the Associate Director, the Coordinator will ensure consistent communication with OAI staff regarding available technologies and support services, including troubleshooting and resolving technical issues as they arise. All duties will be informed by best practices in digital pedagogy and technology applications. The position will assist the Associate Director in maintaining the Digital Learning Environment and assist other OAI staff in developing innovative support materials. This position will also contribute to OAI’s research of best practices in Digital Learning, with an emphasis on new and emerging technologies.
Minimum Qualifications from Classification	This classification requires a basic foundation of knowledge and skills of technology and information systems generally obtained through an AA degree in computer science, information systems, educational technology, communications, or related fields, or similar certified course work in applicable fields of study and at least one year of related work experience.
Additional Minimum Qualifications for this Position	Associate’s degree in information technology, computer science, information system management, or related field and one year related work experience. Demonstrated experience providing hardware, software, and/or digital technology consultation. Demonstrated effective relationship skills with customers and members of other internal teams. Demonstrated customer support and troubleshooting mindset. Excellent written and verbal communication skills.
Preferred Qualifications	3+ years of experience in a higher education setting. Experience with asset management and inventory systems. Experience managing hardware and software upgrade cycles, deployment, and maintenance plans. Experience providing technical and AV support for in-person, hybrid, and virtual events.
Key Cultural Competencies	Creates an environment that acknowledges, encourages and celebrates differences. Functions and communicates effectively and respectfully within the context of varying beliefs, behaviors, orientations, identities and cultural backgrounds. Seeks opportunities to gain experience working and collaborating in diverse, multicultural, and inclusive settings with a willingness to change for continual improvement. Adheres to all PSU policies including the policies on Prohibited Discrimination & Harassment and the Professional Standards of Conduct.
Environmental Stewardship	Contributes to a culture of environmental stewardship, practices resource conservation, and actively works toward achieving long-term sustainability goals.
Work Days/Hours	Monday through Friday 8am to 5pm
Total Compensation Range & Benefits Statement	The starting salary rate for this position will be between $21.60 to $25.92 per hour. The starting salary may be negotiable above this range, however it will be dependent upon the knowledge, experience, skills and abilities of the chosen candidate, the budget of the hiring department, and approval from HR. PSU’s excellent benefits package includes 95% premium paid healthcare; a generous retirement and vacation package; and reduced tuition rates for employee, spouse or dependent at any of the Oregon Public Universities : https://www.pdx.edu/human-resources/benefits-overview

Supplemental Questions

Required fields are indicated with an asterisk (*).

1. * What is your highest degree earned?

   (Open Ended Question)

2. * Please name the specific field/discipline in which you received your degree.

   (Open Ended Question)

3. * How did you first find out about this position?
   • PSU Website
   • Indeed.com
   • HERCJobs
   • Urban League of Portland
   • Hispanic Metropolitan Chamber
   • Oregon Employment Department
   • Social Media
   • Person Referral
   • Career Builder
   • Glass Door
   • Other - Please describe in the next Question
4. If you selected Other, please describe.

   (Open Ended Question)

Applicant Documents
Required Documents

1. Resume
2. Cover Letter
3. Professional References

Optional Documents

PI239721666

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