Posted in Other 13 days ago.
Location: Jacksonville, Florida
RESPONSIBILITIES:
Summary:
The primary responsibility of this role would be to support the required TouchCX integration efforts, particularly by delivering features and functionality to close gaps in the existing system. Adding a Business Analyst with valuable knowledge, skills, and perspectives to the development process will enable us to evaluate and validate the TouchCX solution fully. Their contributions will also facilitate the work necessary to implement new customers and move existing customers to the latest version of the solution. Their expertise in requirement analysis, stakeholder management, business process optimization, risk management, and continuous improvement will help enhance the team's efficiency, ensure alignment with business goals, and deliver high-quality products that meet customer needs.
Responsibilities:
REQUIREMENTS:
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless
and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.