Join the team that manages the end to end technology and life cycle management of the applications hosted both on premise and in the AWS cloud.

We are looking for an experienced Site Reliability Engineer to join the Data and Analytics Engineering (D&AE) operations team. The SRE will be responsible for ensuring the reliability and availability of our systems and applications hosted both on premise as well as on AWS cloud platform. The ideal candidate will have a strong technical background and experience in managing complex applications at scale.

Key Responsibilities:

• Manage highly available and scalable applications.


• Enable monitoring and alerting to proactively identify & resolve the issues before they impact the users.


• Perform root cause analysis on failures and develop & implement solutions to prevent the future occurrences


• Automate deployments and configuration management tasks to streamline operations.


• Collaborate with development teams to design and deploy features focusing on resiliency.


• Participate in on-call rotations and respond to the emergencies as needed.


• Automation of application health checks and manual workarounds


• Enable the self-healing capabilities to reduce the human interference, user impact and to increase the availability.


• Mentor the junior members in the team on SRE best practices, adoption and maturity.

Qualifications:

• Bachelor's or Master's degree in the related field.


• 6+ years of experience in developer or operations roles.


• 3+ years of experience in Site Reliability Engineering


• Experience with identifying key performance indicators and defining & measuring the service level objectives


• 3+ years of hands on development experience with Python


• Experience with containerization and container orchestration tools (Docker, Kubernetes etc.)


• Experience with AWS services... IAM, EC2, S3, Cloud Watch, StepFunctions, Lambdas, MWAA, SQS, SNS, Glue, Athena etc.


• Hands on experience with Infrastructure as Code (IaC) - preferably Terraform


• Experience with Databricks and Snowflake


• Experience with any relational database management systems


• Experience with continuous integration and continuous delivery (CI/CD) tools like GitHub, Jenkins etc.


• Experience with monitoring and logging tools such as Dynatrace or Splunk etc.


• Excellent problem-solving skills and attention to details


• Strong communication and collaboration skills


• AWS certification is preferred.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About The Cigna Group

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we're dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.