R.S. Andrews of American Residential Services is looking for a high-performing Sales Manager to lead our Retail Sales Department. In this role, you would manage a team of sales reps working in one of our partnered retail home improvement locations. The ideal candidate will have experience with leading, mentoring. recruiting, training, and directing a team of at least 8 sales reps/lead generators.
Responsibilities
Manage hourly/daily sales support associate (SSA) performance, schedules and activities to achieve service center goals.
Hold weekly SSA meetings to inform, educate, and motivate individual team members.
Provide individual and team progress updates vs. goals.
Provide training on technical issues affecting the retail program (seasonal changes, IAQ materials, HVAC equipment, etc.).
Create competitive atmosphere between SSAs with internal contests for leads or challenges to a neighboring branch such as a "race" to a pre-determined goal, etc.
Spend 60-65% of time in the field with SSAs and retail store management.
Meet and / or exceed all ARS-Rescue Rooter established departmental business performance standards for lead generation, SSA staffing, and leads run.
Develop and maintain positive, direct, working relationships with retail store personnel and retail store area management.
Meet with retail store managers and/or home services team members to provide performance updates and notify of schedule or staffing changes.
Schedule and implement planned store "events", being sure to involve Store Management.
Qualifications
A High School diploma, or GED equivalent, and prior work experience is desired. Strong interpersonal, organizational, communication and selling skills are required. Must have two years of demonstrated sales experience. The ability to work evenings and weekends with minimal supervision is also required. This job requires the ability to read and interpret training material. Related experience and/or advanced training or any equivalent combination of education and experience may be substituted.
ARS-Rescue Rooter is an Equal Opportunity Employer AA/EOE/M/F/V/D. In compliance with the Americans with Disabilities Act, ARS-Rescue Rooter may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
