SUMMARY
Under general supervision of the Senior Director, Policy and Governance Technology Services, performs a variety of assignments related to the development and maintenance of Policy Services products; provides a variety of responsible and difficult office activities including word processing, record keeping, report preparation, and filing; and performs related work as required.

ESSENTIAL DUTIES & RESPONSIBILITIES

Types, proofreads, and word processes a variety of documents; checks drafts for punctuation, spelling, and grammar; makes revisions as appropriate.
Performs applications programming operations (macros) for the input, storage, revision, and retrieval of data from word processing equipment.
Performs a variety of administrative and technical duties to support departmental operations, including filing, scanning, printing, and shipping, organizing, and editing documents based on specific instructions.
Maintains accurate and detailed documents, verifies accuracy of information, and records information pertaining to the Policy Services' products.
Prepares mailing (including mail merge, template creation, address labels, etc.) and mass mailing of product packets.
Verifies and reviews forms and reports for completeness and conformance with established regulations and procedures; applies departmental and program policies and procedures in determining completeness of applications, records, and files.
Applies best practices of teamwork to coordinate workflow and ensure districts receive product updates, and related information in a timely manner.
Reads and demonstrates an understanding and adherence to CSBA values, policies, and practices.
Demonstrates respect, honesty, and professionalism at all times.
Adheres to an established work schedule and the organization's timekeeping practices.
Performs other duties as assigned.