Senior Desktop/Tech Support at Horizontal Talent

Posted in Other 13 days ago.

Location: Denver, Colorado





Job Description:

Most Important Skillset/Duties:

  • Excellent costumer service
  • Self-motivated
  • Team player
  • Installing, maintaining, and repairing hardware & software components (worker would support these systems through remote access or site visits as needed)
Overall Duties:
  • Provides hands-on user support by troubleshooting hardware and software problems for desktop and laptop computers.
  • Configures workstations for new users and upgrades existing equipment and software.
  • Sets up and maintains network and telecommunication systems.
  • Troubleshoots LAN, server and connectivity issues.
  • Utilizes ticketing system, when necessary.
  • Re-images computers, performs data migrations and restorations, and conducts remote problem solving as needed.
  • Must possess a working knowledge of hardware components, hardware configurations, and have strong software experience.
  • Years of Experience: 5+
Horizontal facilitates valuable and productive conversations between you and potential employers. We can assist you in growing your career by partnering you with employers that offer challenging assignments. For those that join the team, we offer competitive compensation and benefits including medical, dental, vision, and retirement. Check out all we have to offer and how you can become part of the Horizontal Talent Team. The pay range for this role is $27 - $30 per hour. This is not a guarantee of compensation, as final offer amount may vary based on factors including but not limited to experience and geographic location.
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