Job Classification:

We are looking for enthusiastic, dedicated individuals to join our team. The successful candidate will be a progressive thinker who learns quickly and is highly driven to create a positive customer experience.

The Licensing, Appointment and Registration Services organization provides services to Prudential employees (home office and field associates) and external constituents so that they are properly licensed, appointed and/or registered as needed to facilitate the sale and support of Prudential products and achieve compliance with Company and regulatory requirements.

The primary focus of the Senior Associate, Regulatory Supervision is to shepherd complex producer appointment requests through the end-to-end process. This includes the following:

• Review, create or modify producer profiles in administration system


• Review applicable forms to determine, and then create the applicable selling chain for new business submissions


• Interact with distributors for clarification on missing data / forms


• Analyze and resolve producer, Broker Dealer and General Agent qualification deficiencies


• Respond timely to Inquiry and status requests (phone and email)

Qualifications

Qualified candidates will possess the following skills:

• Excellent organizational and time management skills


• A strong attention to detail


• Ability to prioritize and change direction quickly


• Ability to work with diverse cultures and perspectives to build a collaborative, impactful team


• Successful critical thinking and analytical skills


• Strong written and verbal communication skills


• Experience working in a transaction-based environment or other operations environment a plus


• Proficient with Microsoft Word and Excel


• Proven ability to handle complex requests


• Comfortable working independently and as part of a team


• Experience in an insurance carrier licensing or registration department a plus, but not required


• 3+ years in a customer service driven industry


• Flexibility to work overtime during periods of peak volumes.


• Travel to NJ, MN, FL, PA, or CT may be needed on occasion for meetings.

RSRPRUD

Note: Prudential is required by state specific laws to include the salary range for this role when hiring a resident in applicable locations. The salary range for this role is from $53,600.00 to $79,900.00. Specific pricing for the role may vary within the above range based on many factors including geographic location, candidate experience, and skills. Roles may also be eligible for additional compensation and/or benefits. Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program, whereby an award, if any, depends on various factors including, without limitation, individual and organizational performance. In addition, employees are eligible for standard benefits package including paid time off, medical, dental and retirement.

Prudential Financial, Inc. of the United States is not affiliated with Prudential plc. which is headquartered in the United Kingdom.

Prudential is a multinational financial services leader with operations in the United States, Asia, Europe, and Latin America. Leveraging its heritage of life insurance and asset management expertise, Prudential is focused on helping individual and institutional customers grow and protect their wealth. The company's well-known Rock symbol is an icon of strength, stability, expertise and innovation that has stood the test of time. Prudential's businesses offer a variety of products and services, including life insurance, annuities, retirement-related services, mutual funds, asset management, and real estate services.

We recognize that our strength and success are directly linked to the quality and skills of our diverse associates. We are proud to be a place where talented people who want to make a difference can grow as professionals, leaders, and as individuals. Visit www.prudential.com to learn more about our values, our history and our brand.

Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender identity, national origin, genetics, disability, marital status, age, veteran status, domestic partner status , medical condition or any other characteristic protected by law. 

The Prudential Insurance Company of America, Newark, NJ and its affiliates.

Note that this posting is intended for individual applicants. Search firms or agencies should email Staffing at staffingagencies@prudential.com for more information about doing business with Prudential.

PEOPLE WITH DISABILITIES:
If you need an accommodation to complete the application process, which may include an assessment, please email accommodations.hw@prudential.com.

Please note that the above email is solely for individuals with disabilities requesting an accommodation.  If you are experiencing a technical issue with your application or an assessment, please email careers.technicalsupport@prudential.com to request assistance.