Job Description:

University of Kentucky

Equal Employment Opportunity/M/F/disability/protected veteran status.

Posting Details Posting Details

Job Title	Patient Relations Assistant / On-Call / UKHC
Requisition Number	DU12010
Department Name	H3020:Admitting and Registration Services
Work Location	Chandler Medical Center, Lexington KY
Salary Range	$16.20
Type of Position	Staff
Position Time Status	On Call
Required Education	HS
Required Related Experience	3.5
Required License/Registration/Certification	N/A
Physical Requirements	The physical requirements for this position include regularly sitting at a computer workstation for extended periods of time with repetitive motion (such as typing); walking including pushing, pulling, and/or lifting up to 10lbs and occasional pushing, pulling, and/or lifting objects up to 50lbs.
Shift	On-Call Shifts available: Day, evening, and night shifts, including weekends. Opportunity for 4, 8, and 12 hour shifts for 15-37.5 hours per week. Shifts may include weekends and holidays. Currently, this position may be eligible for additional shift differentials
Job Summary	Admitting and Registration of patients to UK HealthCare for both outpatient and inpatient services. Collecting co-pays and payments from patients. Must have clerical skills and the ability to multi-task. Must have a strong customer service and good communication skills.
Skills / Knowledge / Abilities	The ideal candidate will be able to deliver excellent customer service and able to communicate in a calm and helpful manner during stressful and/or crisis situations. Should have the ability to pay high attention to detail, work with a teamwork mindset, and be able to prioritize tasks efficiently.
Does this position have supervisory responsibilities?	No
Preferred Education/Experience	N/A
Deadline to Apply	05/19/2024
University Community of Inclusion	The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all - identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus. As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national check and/or drug screen.

Posting Specific Questions

Required fields are indicated with an asterisk (*).

1. * Please describe your definition of exceptional customer service, including details of how you have displayed exceptional customer service skills in previous positions.

   (Open Ended Question)

2. * Describe your experience working with computers, including software programs which you have utilized.

   (Open Ended Question)

3. * University of Kentucky HealthCare recognizes a set of values that guide us in our daily interactions. By applying for a position within UK Healthcare, you are indicating your commitment and expressing your agreement to our five values. These values are diversity, innovation, respect, compassion, and teamwork. Please choose one of the UK Healthcare values and give a specific example when you exhibited this quality in your professional experience.

   (Open Ended Question)

Applicant Documents
Required Documents

Optional Documents

1. Resume
2. Cover Letter

PI239664599

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