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General Summary
The Field Service Technician is a traveling mechanic responsible for troubleshooting and repairing water well drilling and pump installation equipment.
Essential Job Accountabilities
Testing and repairing water well equipment by travelling to the location of the customer
Providing troubleshooting as well performing installation of equipment
Attending to the needs of the customer whenever required
Performing the confirmation that the equipment is functional
Sometimes providing telephone support to the customer in order to perform troubleshooting
Providing onsite water well services for individuals as well as organizations
Ensuring that the equipment on which they have performed troubleshooting are in proper working condition
Education
High School Diploma, GED or equivalent
Certification
Must have a valid driver's license. CDL A license preferred and will be needed within first 90 days.
NCCCO Crane Operator certification
Work Experience
Minimum 1 year of experience as water well operator and/or field technician experience
Knowledge, Skills and Abilities
Must have the ability to work independently with little supervision
Ability to travel long distances and be away from home for 1 - 2 weeks at a time
Needs to possess excellent troubleshooting skills
Must have good customer service skills
Ability to maintain good relations with customers
Should have excellent verbal communication skills
Must have the ability to work under pressure
Ability to manage service calls
Strong communication skills and team oriented mentality for collaborating with Project Management and Sales teams.
Must keep good field notes and provide necessary paperwork and documentation in a timely fashion
Welding and machining skills are a plus - manual mill and lathe
Additional Requirements/Skills
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk and hear.
The employee frequently is required to stand, walk, sit and use hands to operate a small hand tools.
The employee is frequently required to reach with hands and arms.
The employee must frequently lift and/or move up to 70 pounds and occasionally lift and/or move up to 100 lbs.
Specific vision abilities required by this job include close vision, and ability to adjust focus.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Comply, understand, and support corporate safety initiatives to ensure a safe work environment
Ability and willingness to abide by the Company's Code of Conduct on a daily basis
Layne
About Granite Construction Incorporated
Granite Construction Incorporated is a member of the S&P 400 Index and is the parent company of Granite Construction Company, one of the nation's largest heavy civil contractors and construction materials producers. Granite Construction is an Affirmative Action/Equal Opportunity Employer of Minorities, Females, Protected Veterans, Individuals with Disabilities and a Drug-Free Workplace. For additional information on applicant/employee rights please clickhere.
Notice to Staffing Agencies
Granite Construction, Inc. and its subsidiaries ("Granite") will not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to Granite, including unsolicited resumes sent to a Granite mailing address, fax machine or email address, directly to Granite employees, or to Granite's resume database will be considered Granite property. Granite will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.Granite will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees.Agencies must obtain advance written approval from Granite's recruiting function to submit resumes, and then only in conjunction with a valid fully-executed contract for service and in response to a specific job opening.Granite will not pay a fee to any Agency that does not have such agreement in place.Agency agreements will only be valid if in writing and signed by Granite's Human Resources Representative or his/ her designee. No other Granite employee is authorized to bind Granite to any agreement regarding the placement of candidates by Agencies.
